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Participating Frequently
January 23, 2013
Question

Adobe Flash Player 11.5 not working with Firefox 18.0.1

  • January 23, 2013
  • 4 replies
  • 4867 views

I keep having to uninstall new versions of Adobe Flash Player and re-install the 10.3.183.43 version. The latest version, 11.5.502.146, will not let me play YouTube videos, for example. I am using Firefox 18.0.1. I have tried many 'suggestions' to fix the problem but nothing has worked.  What is the solution???       

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    4 replies

    Participant
    February 1, 2013

    Windows 7

    Firefox 18.0.1

    Adobe  11.5.502.146

    Started experiencing problems after upgrading to  11.5.502.146

    Embedded Youtube videos show are no longer showing on forums.  Basically just a blank box.

    I tried uninstalling using the uninstaller utility and reinstalled 10.3.183.43 archived version.   Problem still persisting.

    January 29, 2013

    tks for the reply hope this issue gets fixed soon.

    chris.campbell
    Community Manager
    Community Manager
    January 30, 2013

    We have a new 11.6 beta available that you might want to try.  In addition, please see this FAQ for Firefox troubleshooting steps.

    How do I troubleshoot Flash Player's protected mode for Firefox?

    chris.campbell
    Community Manager
    Community Manager
    January 31, 2013

    You might as well stop wasting your time. The problem seems to be centered around FireFox (since Adobe Flash seems to work fine with IE and Chrome).  After FireFox begin running Flash as a separate process, it no longer retains preset volume settings for Flash, instead, each new FireFox window resets it to max volume. As a result, several times I've had my ears blasted (this can lead to hearing loss and/or damaged audio equipment). This only happens with newer versions of Flash. Consequently, I no longer use the latest versions in FireFox. I'm thinking about totally dropping FireFox and moving completely to Chrome. Looks like neither Adobe or FireFox are gonna budge to fix the problem.


    @godd11 - Can you try temporarily disabling protected mode as outlined in the FAQ?

    January 29, 2013

    i'm also facing the same issue, have you found any solution for it yet?

    i'm not able to install the old flash player either. it is throwing me error saying this is not safe, 'get the new flash player'.

    my operating system is windows 7pro/64

    goddi11Author
    Participating Frequently
    January 29, 2013

    No, I have not found a solution. I have uninstalled the latest version and went back to the 10.3 version. Get the Adobe uninstall program to be able to uninstall the current version.

    I think I found the older version at this Adobe site:

    http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

    I have just about given up.

    Gary

    January 30, 2013

    I have the same problem on XP Pro.

    pwillener
    Legend
    January 23, 2013

    What is your operating system & version?

    What exactly means "not work" and "will not let me"?

    goddi11Author
    Participating Frequently
    January 23, 2013

    My operating system is Windows7 Pro/32.

    When I try to play a YouTube video, the video window stays black. The video will not start.

    Thanks... Gary