Skip to main content
May 7, 2013
Question

Adobe Flash Player 11.7 r 700

  • May 7, 2013
  • 1 reply
  • 2578 views

I have windows Vista, but my adobe flash player version 11.7 r700 constantly crashes. I have uninstalled it several times, tried to update it but it still crashes... any help?

    1 reply

    chris.campbell
    Community Manager
    Community Manager
    May 8, 2013

    To help troubleshoot we'll need the following system information:

    When reporting issues with video or audio, it's also helpful to get your system hardware and driver details.  Instructions for finding this information can be found here:

    Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player.  I recommend trying both of the links below to see how they perform.  If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing.  You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.

    May 29, 2013

    Help me out resolving this problem..what to do this pop up window making me unable to browser any website...

    OS: windows 7 Professional ( 32 bit)

    Emachine: Intel core i3 2100 CPU @ 3.1GHZ 3.10 GHZ

    RAM: 4GB

    Browser: firefox 22.0 and chrome Version 26.0.1410.64 m

    chris.campbell
    Community Manager
    Community Manager
    May 29, 2013

    @Altafb16 - what popup are you referring too?  Can you post a screenshot please?

    How do I capture and post a screenshot or video?