Skip to main content
C
carlyp14969492
New Participant
June 1, 2015
Question

Adobe Flash Player is not displaying the correct version in the control panel

  • June 1, 2015
  • 1 reply
  • 407 views

I recently tried updating a bunch of computers running Windows 7 to run the latest version of Flash Player. This was done using WSUS package publisher. I was remoting on to a few of the computers that failed to download it, the error I was told they had was that "the version of the player that you are trying to install is lower than what is currently installed."

However, when I went onto Adobe - Flash Player on a few of the failed machines it tells me that the version currently installed is 17.0.0.188. If I look at the control panel though, it says the version is 17.0.0.169. I'm just confused as to which version it actually is and if there is a way to fix this or if it is not actually a problem.

The following are images from one of the machines that this is happening on.

This topic has been closed for replies.

1 reply

Carm01
Carm01
Brainiac
June 1, 2015

DL the uninstaller: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

kill all flash and browser processes :

taskkill.exe /im flashp* /f

taskkill.exe /im firefox.exe* /f

taskkill.exe /im iexplore.exe /f

taskkill.exe /im plugin-container.exe /f

Run the uninstaller

verify the following files and folder are deleted:

C:\Windows\SysWOW64\FlashPlayerApp.exe ( or in system32 )

C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

del "C:\Windows\System32\Macromed\*.*" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q

rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q'

go to : Adobe Flash Player Distribution | Adobe

download the msi or exe ( I use msi and install with the /qn parameter )

This is how I update my flash players and its all scripted and works flawlessly every time.

Best Regards

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices