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Question

Bundling Google Chrome and Toolbar???

Forum|Forum|13 years ago
August 23, 2012
16 replies
88833 views

Has anyone noticed that the latest Flash update automatically installs Google Toolbar and Google Chrome? What a horrible business decision Adobe. Force installing software like you are Napster. I would fire the product manager that made that decision. As a CTO I will be informing my IT staff to set Flash to ignore updates from this point forward. QA staff cannot have additional items installed that are not part of the base browser installation. Ridiculous that Adobe snuck this crap in. All I can hope now is to find something that challenges Photoshop so I can move my design team away from Adobe software as well. Smart move trying to make pennies off of your high dollar customers.

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A

Anonymous

Nor will I install an update until Adobe removes this unwarranted intrusion. Fortunately I saw the install progress dialog and killed it before it screwed my machine up. Just to confirm I didn't receive any opt out option ( I went back to check again). Opt out is NOT appropriate in any case. This should be opt-in only or not even offered. I choose the browser on my computer and it's defintely not Chrome.

G

gdollrw

New Participant

Really a violation of the trust we put into Adobe. The backlash will go viral as overworked IT staffs have to run around and undo this. There's a lesson here that Adobe needs to absorb. One would hope Adobe wouldn't be stupid enough to repeat this fiasco with AR Reader. This will fan the no-Flash flames and accelerate HTML5 adoption.

A

Anonymous

No update till an opt-in!!

4

4_Dawg

New Participant

I also got Google Crome (NOT at my request) when I updated my Adobe last night. I am VERY unhappy. I did NOT see anywhere to opt out of it and when it was all done all my favorites were gone and my computer was a MESS. I tried uninstalling Chrome and when I did none of my shortcuts would work. Can anyone help me get my computer bach to where I had it?? I have some trouble with all the technical terms but can navigate my way through medium difficulty stuff.

4

4_Dawg

New Participant

AND...I don't know why I should have to OPT OUT of ANYTHING. If I want something OTHER than Adobe I am perfectly capable of requesting it on my own. What Adobe did was sneaky and unprofessional.

D

dmh165638

New Participant

There is no opt out checkbox appearing anywhere in the latest update. Google Chrome and Goolge Toolbar both install with no option to opt out which is a very poor way to do business.

chris.campbell

Community Manager

Thank you for the feedback and I understand your concern. For regularly scheduled Flash Player releases, such as our 11.4 release, users are notified of new features included in the release and may opt to download the latest player via http://get.adobe.com/flashplayer. This workflow allows users to optionally download software from select Adobe partners along with Flash Player. Adobe offsets the ongoing development costs of Flash Player, which is made available for free, by offering users these options. To protect users from immediate, zero-day vulnerabilities, Adobe will continue to provide security updates to those who have opted into our automatic update service.

I'd like to suggest two alternatives in your case. First, after the download page appears, if you want to pass on the optional software, simply uncheck the checkbox before clicking the download button.

Second, because you are in an enterprise environment, you might want to investigate our redistribution agreement (http://www.adobe.com/products/players/flash-player-distribution.html). With this, you can roll out Flash Player releases using standard deployment methods and even implement your own internal auto update server (http://blogs.adobe.com/spohl/2012/04/24/it-admin-deploying-flash-player-via-background-updater/)

Thanks,

Chris

A

Anonymous

For regularly scheduled Flash Player releases, such as our 11.4 release, users are notified of new features included in the release and may opt to download the latest player via http://get.adobe.com/flashplayer.

This has nothing to do with the automatic Adobe Flash security update that simply intalls Google Toolbar and Google Chrome along with an ADOBE SECURITY UPDATE !!

Note: ADOBE AUTOMATIC SECURITY UPDATE AUTOMATICALLY INSTALLS GOOGLE TOOLBAR AND GOOGLE CHROME.

Is there something not understood, here??? It seems very simple.

Please answer the question on topic, Chris.

This workflow allows users to optionally download software from select Adobe partners along with Flash Player

No, there are no options.

ADOBE AUTOMATIC SECURITY UPDATE AUTOMATICALLY INSTALLS GOOGLE TOOLBAR AND GOOGLE CHROME.

It is not possible to prevent this, as there are no options.

... something not understood, here?

Answer the question, please, Chris.

Adobe offsets the ongoing development costs of Flash Player, which is made available for free, by offering users these options

No, there are no options.

ADOBE AUTOMATIC SECURITY UPDATE AUTOMATICALLY INSTALLS GOOGLE TOOLBAR AND GOOGLE CHROME.

... something not understood, here?

Answer the question, Chris.

Adobe offsets the ongoing development costs of Flash Player, which is made available for free, by offering users these options.

No, there are no options.

ADOBE AUTOMATIC SECURITY UPDATE AUTOMATICALLY INSTALLS GOOGLE TOOLBAR AND GOOGLE CHROME.

... something not understood, here?

Answer the question, please, Chris.

Yours, Proudly Intelligent and Insusceptible to Double-Speak, which is Simply Unacceptable,

- Me

H

HikerJoe2

New Participant

Chris Campbell wrote: "I hear you guys and assure you that I take this sentiment...."

No, you don't here us at all. The fact that you even include opt in buttons that are automatically selected is by its very nature decietful and dispicable. The kind of behavior was once only within the realms of the worst type of SW providers, yet Adobe likes to think of themselves as a first teir org...

Your assertion that adobe needs to offset the development costs of flash thru nefarious activity is laughable. Adobe has made millions, if not billions off of flash, off of us, your developers.

Your org's carefree disreguard for our systems and our privacy is a travesty. The recent inability to easily disable auto updates in cs6 and other sw's and the spyware included with cs6, reader and other adobe apps is indicative of your company's thinly veiled contempt for your customers.

The actions of Adobe Inc leaves me searching for open source alternatives to your products whenever possible. Unfortuantely, like most content creators, I find myself forced under the thumb of Adobe's monopoly jagurrnaut.

Adobe can easily argue that it is simply follwing the course of most other corps in the industry and that's fine if it's the company that Adobe desires to share, but pulllease quit feeding us this marketing scripted bs that you have deep concern for our systems, our privacy or our needs.

Chris, I was just forced to take Google Chrome and Google Toolbar. I have the screenshot to proove it but I saved it as a MS Word Dox flie which I am unable to attach. Tell me how and I will post this for all to see.

pwillener

Braniac

What update? Was it a background update, or was there any user intervention involved?

I have definitely not seen any bundled installs on any of my computers.

[topic moved to Flash Player forum]

J

JDuran45

New Participant

What software are you using to provent these notices and updates. These updates do not allow to view unless I update adobe. Even at this point I am forced to install parts of google into my yahoo. THIS IS CRAP!

Lew

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