Cannot install Flash Player on Android 4.0.4 after resetting the phone
Issue: cannot install Flash Player on Android 4.0.4
Operating system: Android 4.0.4 on Samsung Galaxy Note (model N7000)
Detailed description of the issue:
1. Background - successfully installed once
My phone android system was upgraded from 2.3.6 to 4.0.4 about a week ago, when I visited a news website and clicked the flash video materials, it said:
Flash version 10,1 or greater is required
You have no flash plugin installed
Download latest version from here
When I clicked the word "here", I can successfully install adobe flash player. There is an "app" icon named "Flash Player Settings" created in my phone.
2. Issue: failed to install again after resetting the phone
However, my phone was reset yesterday (back to default settings), so when I visited the news website and clicked flash video materials again, it still prompted:
Flash version 10,1 or greater is required
You have no flash plugin installed
Download latest version from here
When I clicked the word "here" again, I am directed to a webpage www.adobe.com/m/cdc/android.html. In essence, it said "This content requires Adobe® Flash® Player, which is not supported by your device..."
I called Samsung maintenance centre and they said my phone could support flash player, this is also evidenced by my previous successful installation!
How come I cannot install the Flash Player plugin again after resetting my phone?
Could you help me?
