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October 7, 2011
Answered

Flash 11 crashing in all browsers

  • October 7, 2011
  • 23 replies
  • 60649 views

I have been having nothing but problems with this. I usually use Chrome as my internet browser (on Mac OS X 10.6.8), and I kept getting "This plugin has crashed: Shockwave Flash". At first I thought it was just a problem with Chrome, but it is happening in every browser. I disabled it in Chrome, and reinstalled it, and re-enabled it, and it is still not workin. I think I've removed it / reinstalled it four times already and it keeps having the same problem. Any time I go on a website with flash media (youtube, a site with a music player of somesort, google ads that have flash, etc), it gives me a crash report.

This topic has been closed for replies.
Correct answer hkudo

The original post issue, crash all browser on Mac, was fixed in latest Flash Player (11.1.102.55) through this bug report:

https://bugbase.adobe.com/index.cfm?event=bug&id=3003022

Thank you for all who helped to provide us information here and the bug report. We could have fix the bug just because you provided accurate information. We really appreciate your comments, reports, and help here.

thanks,

Hitomi

23 replies

libflashplayer_so
Adobe Employee
Adobe Employee
October 8, 2011

can you post your system overview  and Graphics/Display information?  i'm assuming you were running Flash Player 10.3 prior to upgrading to 11,0,1,152...

October 8, 2011

System Overview:

Model Name:          MacBook Pro

  Model Identifier:          MacBookPro6,2

  Processor Name:          Intel Core i7

  Processor Speed:          2.66 GHz

  Number Of Processors:          1

  Total Number Of Cores:          2

  L2 Cache (per core):          256 KB

  L3 Cache:          4 MB

  Memory:          4 GB

  Processor Interconnect Speed:          4.8 GT/s

  Boot ROM Version:          MBP61.0057.B0C

  SMC Version (system):          1.58f16

- - -

  Sudden Motion Sensor:

  State:          Enabled

Graphics / Display:

Intel HD Graphics:

  Chipset Model:          Intel HD Graphics

  Type:          GPU

  Bus:          Built-In

  VRAM (Total):          288 MB

  Vendor:          Intel (0x8086)

  Device ID:          0x0046

  Revision ID:          0x0018

  gMux Version:          1.9.21

  Displays:

Display Connector:

  Status:          No Display Connected

NVIDIA GeForce GT 330M:

  Chipset Model:          NVIDIA GeForce GT 330M

  Type:          GPU

  Bus:          PCIe

  PCIe Lane Width:          x16

  VRAM (Total):          512 MB

  Vendor:          NVIDIA (0x10de)

  Device ID:          0x0a29

  Revision ID:          0x00a2

  ROM Revision:          3560

  gMux Version:          1.9.21

  Displays:

Color LCD:

  Resolution:          1440 x 900

  Pixel Depth:          32-Bit Color (ARGB8888)

  Main Display:          Yes

  Mirror:          Off

  Online:          Yes

  Built-In:          Yes

Display Connector:

  Status:          No Display Connected

libflashplayer_so
Adobe Employee
Adobe Employee
October 8, 2011

i don't have access to those machines at the momment, but could you try one thing?  i'm not sure it will help, but it won't hurt to try at this point.

delete the directories within /Users/<yourUserName>/Library/Preferences/Macromedia/Flash Player/

Participant
October 8, 2011

I am getting Flash Crash as well.  Installed FireFox...more stable browser, and still getting crashes constantly.  Seems ever since 10.1.X, nothing but issues.  They are not responding here in the forums, like they normally do, so I think the programmers are using their own version of "Sandbox".  Hey boys....a little help would be nice.  Read the Forums...there are issues.

Participating Frequently
October 7, 2011

Yep, Flash Plaer 11 is crashing in Firefox, Safari and Chrome- I have tried reinstalling it, turning of the system version, and the built in borwser version, uninstalling, reinstalling an older one,

there is a big problem with this, and none of the borwser cos. or adobe seem to be doing anything. I am on MacOS (10.6.8), and since the update to Shockwave Flash it has failed every time.

Same as mwilsonasyck's experience.

October 7, 2011

It's also crashing in Rockmelt (I'm not sure how many other people use this), so basically all four browsers on my laptop. It is a huge inconvenience because so many sites I frequent on have some sort of flash element and the stupid "This has crashed" alert basically slows down the whole page. And on a few sites, flash will begin loading and then crash like "haha sucka, fooled you".