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Anonymous

Answered

Flash 11 crashing in all browsers

Forum|Forum|14 years ago
October 7, 2011
23 replies
60649 views

I have been having nothing but problems with this. I usually use Chrome as my internet browser (on Mac OS X 10.6.8), and I kept getting "This plugin has crashed: Shockwave Flash". At first I thought it was just a problem with Chrome, but it is happening in every browser. I disabled it in Chrome, and reinstalled it, and re-enabled it, and it is still not workin. I think I've removed it / reinstalled it four times already and it keeps having the same problem. Any time I go on a website with flash media (youtube, a site with a music player of somesort, google ads that have flash, etc), it gives me a crash report.

This topic has been closed for replies.

Correct answer hkudo

The original post issue, crash all browser on Mac, was fixed in latest Flash Player (11.1.102.55) through this bug report:

https://bugbase.adobe.com/index.cfm?event=bug&id=3003022

Thank you for all who helped to provide us information here and the bug report. We could have fix the bug just because you provided accurate information. We really appreciate your comments, reports, and help here.

thanks,

Hitomi

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libflashplayer_so

Adobe Employee

can you post your system overview and Graphics/Display information? i'm assuming you were running Flash Player 10.3 prior to upgrading to 11,0,1,152...

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Anonymous

System Overview:

Model Name:          MacBook Pro
Model Identifier:          MacBookPro6,2
Processor Name:          Intel Core i7
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache (per core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          4.8 GT/s
Boot ROM Version:          MBP61.0057.B0C
SMC Version (system):          1.58f16
- - -
Sudden Motion Sensor:
State:          Enabled

Graphics / Display:

Intel HD Graphics:
Chipset Model:          Intel HD Graphics
Type:          GPU
Bus:          Built-In
VRAM (Total):          288 MB
Vendor:          Intel (0x8086)
Device ID:          0x0046
Revision ID:          0x0018
gMux Version:          1.9.21
Displays:
Display Connector:
Status:          No Display Connected
NVIDIA GeForce GT 330M:
Chipset Model:          NVIDIA GeForce GT 330M
Type:          GPU
Bus:          PCIe
PCIe Lane Width:          x16
VRAM (Total):          512 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x0a29
Revision ID:          0x00a2
ROM Revision:          3560
gMux Version:          1.9.21
Displays:
Color LCD:
Resolution:          1440 x 900
Pixel Depth:          32-Bit Color (ARGB8888)
Main Display:          Yes
Mirror:          Off
Online:          Yes
Built-In:          Yes
Display Connector:
Status:          No Display Connected

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chirp88

Known Participant

Thanks for reporting the issue to adobe. Unfortunately the crash failed to reproduce on 2 similar OSX:

1> MacBookPro6,2(Graphic: Intel HD Graphics/NVIDIA GeForce GT 330) + OSX 10.6.8 + flash player 11.0.1.152

2> imac 11,2(ATI Radeon HD 4670) + OSX Lion + flash player 11.0.1.152

Could you provide below info? Then flash player team could look into it

1. Could you clear the browser cache and flash player local storage to test again?(reference to clear flash player local storage: http://help.adobe.com/en_US/FlashPlayer/10.3/NCP/WS6aa5ec234ff3f285139dc56112e3786b68c-7fff.html#WS6aa5ec234ff3f285139dc56112e3786b68c-7ffc)

2. If still reproducible, the specified URL?

3. Whether issue can be resolved when Disabling hardware acceleration

The problem is I can't even access the Flash settings to disable hardware acceleration because it just crashes and right-clicking does nothing. My specs are as follows.

Model Name: iMac

Model Identifier: iMac11,1

Processor Name: Intel Core i5

Processor Speed: 2.66 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 8 MB

Chipset Model: ATI Radeon HD 4850

Type: GPU

Bus: PCIe

PCIe Lane Width: x16

VRAM (Total): 512 MB

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CykoCy

New Participant

I am getting Flash Crash as well. Installed FireFox...more stable browser, and still getting crashes constantly. Seems ever since 10.1.X, nothing but issues. They are not responding here in the forums, like they normally do, so I think the programmers are using their own version of "Sandbox". Hey boys....a little help would be nice. Read the Forums...there are issues.

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Andy C Hook

Participating Frequently

Yep, Flash Plaer 11 is crashing in Firefox, Safari and Chrome- I have tried reinstalling it, turning of the system version, and the built in borwser version, uninstalling, reinstalling an older one,

there is a big problem with this, and none of the borwser cos. or adobe seem to be doing anything. I am on MacOS (10.6.8), and since the update to Shockwave Flash it has failed every time.

Same as mwilsonasyck's experience.

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Anonymous

It's also crashing in Rockmelt (I'm not sure how many other people use this), so basically all four browsers on my laptop. It is a huge inconvenience because so many sites I frequent on have some sort of flash element and the stupid "This has crashed" alert basically slows down the whole page. And on a few sites, flash will begin loading and then crash like "haha sucka, fooled you".

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