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mohammad ARM
mohammad ARM
Participating Frequently
February 13, 2018
Question

Flash Content is not working with Chrome

  • February 13, 2018
  • 5 replies
  • 67953 views

hi all

i have got Chrome updated recently to (Version 64.0.3282.140 (Official Build) (64-bit). but websites with flash content are no more working. i can only hear the sound but no video. i am using win 10 (64 bit). it pops up me that Flash Plugins is blocked (in the top right corner in address bar). when i enable it, it doesn't respond. i tried all possible solutions mentioned in forums and youtube but nothing worked ( uninstalling chrome, uninstalling Adobe Flash, re-install them again, checking chrome settings, "always" allowing flash). it only worked when i installed the older version of chrome (63). flash started working again fine. but the problem is that Chrome is programmed to auto-update to the latest version, and problem came back  

youtube is working fine without any problem
my other browser firefox has no problem with flash at all, the problem is only with Chrome

appreciate your assistance

thanks

This topic has been closed for replies.

5 replies

J
jfs47022386
New Participant
February 24, 2018

Hi all,

I had the same issue in windows 10 + chrome 64 :

in Chrome : facebook or dailymotion videos ko, youtube ok

in IE : 0 problem with any site

I thought this was an adobe flash issue and tried many of solutions found on the net with no sucess.

Finally I read Maria's advise to contact Google. Then I went to Google forum and found a recent topic on this issue.

It was told to deactivate hardware acceleration and then restart chrome. I did that and after new test : video were working for all the sites in chrome like before !

This is very important to restart chrome, I found the solution previously on another web site but did not restart chrome so I thought it was ko after a test and put option for hardware acceleration back .

To access hardware acceleration option and deactivate it before the chrome restart, put this in the chrome adress bar: chrome://settings/system

Hope this will help and work for anyone who's got this issue.

Regards.

A
amjad hashim
New Participant
May 8, 2018

thanks man it's work at me ! ❤ 

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
May 8, 2018

If this works for you, you might check to see if there are newer GPU drivers available for your hardware.

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
February 15, 2018

You want https://* and http://* - not "https://*.*"

S
Sardus87
New Participant
February 15, 2018

Hi all,

same problem here.

Windows 10 Pro build 16299
I have Google Chrome v. 64.0.3282.167 x64 and Adobe Flash Player plugin v. 28.0.0.161 (open a tab with chrome://components to verify)

I can't play any flash object with Chrome. It works with Firefox and Edge.
I was wondering if this is a compatibility issue.

Regards
Fab

_maria_
Community Manager
_maria_Community Manager
Community Manager
February 15, 2018

Hi sardus87

Please provide direct links to content that is not working.  And please see my replies to OP for troubleshooting recommendations.

--

Maria

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
February 13, 2018

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html

mohammad ARM
mohammad ARMAuthor
Participating Frequently
February 14, 2018

i tried it many times. it didnt work..

_maria_
Community Manager
_maria_Community Manager
Community Manager
February 13, 2018

YouTube no longer uses Flash for videos and uses HTML5 video, instead.  To verify, right-click on the content to display the context menu.

Please provide the following information:

    mohammad ARM
    mohammad ARMAuthor
    Participating Frequently
    February 14, 2018

    hi maria

    it is Windows 10  version 1709 (OS build 16299.192)
    the problem is not in 1 website. it is in all websites that use flash (example https://vidbob.com/ds74gshbe851  )


    the problem is only in the latest chrome version 64. when i downloaded the previous version 63, flash worked perfectly. but chrome automatically updated itself to 64


    thanks

      _maria_
      Community Manager
      _maria_Community Manager
      Community Manager
      February 14, 2018

      Test machine configuration:

      • Windows 10 Home Version 1709 OS Build 16299.162
      • Chrome 64.0.3282.167 (Official Build) (64-bit)
        • I reset Chrome to it's default installation settings
        • By default, Flash is set to 'Ask first (recommended)', which means user is prompted to enable Flash whenever they attempt to view Flash content.
          • I tested with this default setting and with Flash blocked

      I went to the link in your post and was not prompted to enable Flash, either with the default setting (ask first) and with Flash blocked.  In both cases, the video played fine.  This seems to indicate the video is not Flash video.  It seems the right-click functionality has been disabled, so I can't view the context menu to see if it is Flash or not.

      If you believe it is Flash video, please work through the following troubleshooting help documents:

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