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Known Participant
May 24, 2010
Question

Flash Install Problems of Course

  • May 24, 2010
  • 2 replies
  • 13981 views

Ok, where to start. I used to have flash player then all of a sudden it dissapeared. Ive been researching these forum in order to try and correctly install. The following post caught my attention

No Success Installing Flash player on IE8, XP sp3, 32 bit, security off.

The folowing link explained exactly what has been happening on my system

http://kb2.adobe.com/cps/494/cpsid_49419.html

I was about to attempt this in order to finally get flash back. Only I couldn't continue, it states both programs need to be saved in the folowing directory

C:\Program Files\Windows Resource Kits\Tools

Only problem is I dont have Windows Resource Kits/Tools file, so I didnt continue.

I have IE8

Vista

32 bit

MSE

empty Macromed file

no Flash files at all

no DLM

no get atlcom Class add on

How can I use the above method without that file, or should I try another solution

    This topic has been closed for replies.

    2 replies

    New Participant
    May 25, 2010

    I haven't encountered this problem yet. Maybe beause I am using firefox.. What's difference between the two web browser?

    mcadanAuthor
    Known Participant
    May 25, 2010

    i didn t notice that when i installed the rc5 version it had failed to register.

    finally got the SubInACL to finally work, but flash still doesnt work. It did say it repaired flash registires or sumthin

    oh well, not sure what to do now.

    i already tried to uninstall/reinstall again.

    How can I find out if this system came with flash preinstalled. Someone once posted that a system reostore fixed the problem. Not sure if I should try this yet. How do I save/back-up all programs, files, games, downloads I want to keep if I decide to do this.

    May 25, 2010

    Hi mcadan, the Adobe Forums have been down for 10.5 hours in my part of the Country, so just able to get in.

    Will post back in a bit. I am way behind in everything right now.

    Thanks,

    eidnolb

    May 24, 2010

    Hi, well maybe you don't have to do that. Are you the Administrator and using that account? If you read that thread that you referred to, you know I ask a lot of questions. But I have a reason for everyone of them.

    Unless you know that is your problem, I would try to find out what is wrong. That link is a "maybe" in my opinion, and contains a lot of "IFS", no guarantees.

    Thanks for the info that you provided. Thank goodness no DLM/getplus, etc.:-)

    Before you installed MSE, what Anti-Virus did you have and did it contain a Firewall? Was it McAfee or Norton?

    Do you use any other browser(s)?

    Have you installed any prerelease or beta or any version of Flash Player older than the one you were using when it"disappeared?"

    Using adblock or have any pop up blocker software installed?

    Was anything going on when this FP disappeared, any error messages, etc?

    Thanks,

    eidnolb

    mcadanAuthor
    Known Participant
    May 24, 2010

    Ill provide info as best as I can.

    I only had Norton trial version, I uninstalled when trial was over as I didn't want to pay for antivirus protection etc.. I then later installed  MSE. As far as beta version I dont believe I ever installed one. Not sure about pop-up blocker software, I know I can turn off  the blocker in internet tools, only Windows Firewall. Never used another browser. All I know is that all of a sudden flsh player stopped working. The following link explains my problems exactly

    Symptoms may include:

    • During installation, you see the error message "Failed to install. For Troubleshooting please see: http://www.adobe.com/go/tn_19166."
    • Your Flash Player installation finishes with no error, but you cannot view Flash content in Internet Explorer.
    • Some sites tell you that you do not have the correct version of Flash Player, even though you have installed the latest version.
    • Some sites tell you to reinstall Flash Player, but after you do so, you see the same message

    And for some reason recently whenever I reboot Windows I receive a faile to install message from file cure stating to reinstall program but not sure whats its talking about(different probl;em Im sure)

    THANKS IN ADVANCE FOR ANY HELP

    May 25, 2010

    ok.

    not sure exactly when it stopped working. I think it may have happened when doing a system update, possibly SP3. Also, Ive only had PC for about 5 months. Im not sure if I installed or PC had preinstalled Flash. Just notice Flash didnt work within last month. no gp.ocx or a gp.inf in view objects.  I searched for Window DEfender and it says that it is turned off, so I guess I have and its not uninstalled???


    Hi, well that info helps. MSE would have turned off Windows Defender if it was there. I read about all of what to do, since I installed MSE also. I had about 3 years ago the Windows Live One Care. Well about 2 months ago I read that when you Uninstall it you must run the clean up utility. So I took a look at my files and sure enough many Live One Care files were there. So I ran the utility and it knocked out my  MSE and took something out of my Flash Player!! So I had to Uninstall both and Re-Install both MSE & Flash Player. So yes I know things can go beserk:-)

    Some new PC's do have FP installed, and I think that is a plus. I think the Service Pack would have been the culprit. I run XP and updated to SP3. It didn't cause a problem like that utility did though. I think you meant SP2 for Vista, SP3 is for XP.

    Thanks for checking in View Objects, one less thing that it could be.

    I would call MS tomorrow after you take a break. They will be able to find out what the problem is and what caused it.

    Talk to you later.

    eidnolb