Flash Player 10 update games running slow and jerky

Forum|Forum|15 years ago
July 23, 2010
2 replies
8420 views

I am running Windows Vista with Google Chrome and ever since I updated to flash player 10 my games and videos are running jerky and slow. I have tried uninstalling and reinstalling, followed some other random internet advice and it is still performing so poorly I can't play the games.

Help

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A

Anonymous

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eidnolb

M

momsha1956Author

Participating Frequently

thanks

A

Anonymous

You are so kind. thanks

Let's see - operating system is Windows Vista; Browser is Google Chrome - not sure of the version number -, and AMD Turion 64 X2 TL-60 (getting these numbers from the properties window and hope that's the info you needed)

Hi, thanks. It appears that you have a 64bit system. When viewing Flash content, videos, etc and when Installing Flash Player you need to use the 32bit browser which is the default.

Even tho you use Chrome, you do have some version of Internet Explorer. I think you may want to check your Flash files.

Go to C:\Windows\SysWOW64\Macromed\Flash Open Flash and post back all files listed there. The NPSWF files you will need to right click on and then click on Properties in order to obtain the version numbers.

I don't use Chrome and am not familiar with it. My understanding is that with Flash Player version 10.1 it is embedded with the Chrome browser. Now where you find this info I don't know. I suppose there is a help at the top of the browser, so any info that is there will be helpful. In particular I am looking for add ons, plug-ins, extensions that would be in the Chrome browser. A SWF(Shockwave Flash) plug-in that should be version 10.1.53.64 and Enabled. Hope you can find that:-)

You can go to this test site and test with all browsers. You should see the animation and it will tell you the version of Flash Player that you have Installed, but just for the browser that you are testing with. When you test with IE and you have not Installed Flash Player into IE, then it should give you a message about that.

http://www.adobe.com/software/flash/about/

Thanks,

eidnolb

A

Anonymous

Hi, if you haven't turned off the hardware acceleration feature then I would suggest you do that. Go to youtube and as soon as the video starts, right click on it and click on Settings and you should see a Display Setting; UNcheck the hardware acceleration.
It is also recommended to update your graphic and video drivers to the latest versions. You may see an improvement by just turning off the hardware acceleration feature.
See if this helps.

eidnolb

M

momsha1956Author

Participating Frequently

Thanks for your input. Yes, I have done that already. It was part of the self-diagnosis I was trying. Are my graphic and video driver updates in the Windows updates? Not sure how to do that. Thanks for your help.

Date: Fri, 23 Jul 2010 18:34:35 -0600
From: forums@adobe.com
Subject: Flash Player Flash Player 10 update games running slow and jerky
Hi, if you haven't turned off the hardware acceleration feature then I would suggest you do that. Go to youtube and as soon as the video starts, right click on it and click on Settings and you should see a Display Setting; UNcheck the hardware acceleration.
It is also recommended to update your graphic and video drivers to the latest versions. You may see an improvement by just turning off the hardware acceleration feature.
See if this helps.
eidnolb

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