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Participating Frequently
June 9, 2012
Question

Flash Player 11.3.300.257 crashes Firefox 13 EXCEPTION_ACCESS_VIOLATION_EXEC

  • June 9, 2012
  • 3 replies
  • 106420 views

bug reported: https://bugbase.adobe.com/index.cfm?event=bug&id=3210091

Add mine to the dozen or so (and growing) threads reporting similar after "upgrade" to newest Flash 11.3.300.257

    This topic has been closed for replies.

    3 replies

    New Participant
    June 12, 2012

    I just downloaded Flash 11.3.300.257 and am running Firefox 13 as we speak.  I have Win7 SP1 64 bit and have not encountered one error yet....and I've tried multiple sites.  From many reports, this seems to be isolated with Vista and Win7 running protected mode, but XP seems to be unaffected.  Is XP affected by this reported problem and is Adobe going to release anything formally on their bulletin site regarding the affected platforms?  .......Or.....is this a Firefox 13 issue with incompatability between it and the new Adobe Flash Player update?

    New Participant
    June 13, 2012

    After a doing a test installation of Flash Player 11.3.300.257 to about 10 PCs in our Win7 64-bit environment, we have experienced Firefox hanging and acting unresponsively on nearly every one of these PCs, whenever opening a website with Flash content.

    We are using Firefox 10.0.5 ESR so this issue is not only on Firefox 13. Setting ProtectedMode=0 appears to remove the problem.

    Known Participant
    July 11, 2012

    thanks Ortho for the link. yes, it seems that ff 13.0.2 will resolve privacy issues "only".

    (amelioraments regarding the blur during smooth scrooling were welcome! but they ignored my bug in bugzilla, ok that is OT here ,)  )

    I hope that all the issues with flash (focus but the two kind crash that I wrote here above -in the meantime NO crash ever... :cool: and the audio problem --not for me at the moment )

    will be fully resolved before the summer holidays

    best,


    Chris,

    I dont remember about crashes in flash 11.2

    Now, with flash 265 and 8 tabs YT > crash.

    Question:

    I sent the crash report. will it be read?

    thanks.

    bp-b242dc02-2f6d-4695-b527-7630e2120711

    who will read the flash crash report in the folder mozilla?

    Known Participant
    June 12, 2012

    Pls fix it. I had this problem for 3 days on Win7 64bit FF13.

    chris.campbell
    Community Manager
    Community Manager
    June 9, 2012

    Union_Thug, does disabling protected mode resolve this problem for you?

    How do I disable Flash Player's protected mode for Firefox?

    Chris

    Participating Frequently
    June 9, 2012

    Thank you Chris. I have uninstalled Flash 11.3 & reinstalled 11.2.202.235. I will attempt the workaround suggested in your reply & post the results but am reluctant  to employ this as a permanent solution-- disabling a security enhancement as a FIX? Don';t think so... Switching to Chrome 19 as default browser.

    Regards,

    U_T