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bttieben
Participating Frequently
February 11, 2010
Question

Flash Player And adobe reader not working and downloads don't work

  • February 11, 2010
  • 1 reply
  • 4218 views

I have IE 8 and windows vista and everything has worked great for 2 years until 2 or 3 weeks ago.  At that time my flash player stopped working so I could no longer get videos , streaming stock quotes, weather map loops, etc and when I go to websites that use Flash (i.e. Piaaz Hut) it wouldn't work.  Also, at that same time my adobe reader stopped working properly and I can't view mosy PDF Files.

I have gone through many of the posts on this forum and have tried many of the fixes, but none have work for me.

I tried to uninstall the Flash Player, but I didn't use the Adobe uninstaller.

Whenever I try to update or load the Flash player, a dialog box with the globe tossing papers to the folder appears and then after a few seconds I get the the message that IE can't install_flash_player_ax.exe from fp download.adobe.com, and then a message that says IE was not able to open this internet site. The requested site is either unavailable or cannot be found.

In control panel programs I have listed

Adobe AIR      no size

Adobe Flash Player 10 active X           no size

Adobe Reader 9.3     141mb

Macromedia Shockwave player      no size

In Tools i have the following add ons and they are all enabled

Shockwave Flash object 10.0.42.34

Adobe PDF Link Helper

Adobe PDF Reader

Macromedia Shockwave Active X Control 10.1

As I said I've already attempted a number of the fixes on this forum, but so far no luck.

Does anyone have any suggestions on what else I might try?

Thanks

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Brainiac
    February 12, 2010

    Let's ignore the Adobe Reader problem for now and only look at Flash Player.  It seems that FP is still installed, so I suggest to follow these steps:

    B
    bttiebenAuthor
    Participating Frequently
    February 12, 2010

    Thanks for your reply.

    IE won't let me download the uninstaller either.  I get a message similar to the messages I referenced in my original post.   First I get the dialog box with the globe tossing papers to the folder, then I get the Message that IE can't download the unistaller  from macromedia and that IE was not able to open this internet site.

    Anything else I can try?

    Thanks

    B
    bttiebenAuthor
    Participating Frequently
    February 17, 2010

    OK, a friend of mine downloaded them to a flash drive, and then I downloaded them to my computer via the flash drive,

    My computer said they downloaded/installed but I still get the message when I try to play a video that I need to download the flash player.


    Ok, I tried to download the firefox browser but IE wouldn't let me download it.  My friend downloaded it from their computer to a flash drive and I loaded it to my computer from the flash drive.  The download of Firefox from the flash drive worked, and now I'm using Firefox & both my adobe flash player and my adobe reader are working just great.

    However, neither the flash player nor the reader are working if I use IE, so I guess I will just have to use Firefox as my browser.

    I'm going to mark my question as answered since I really don't care that I have to use Firefox instead of IE,although I can't understand why it works using Firefox but not using IE.

    Thank you so much for your assistance in walking me step-by-step through this problem until I was able to reach a satisfactory solution.

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