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Participant
June 11, 2012
Question

Flash Player Autoupdate Not Working On Any Of My Computers

  • June 11, 2012
  • 1 reply
  • 11632 views

Hi there, have several computers on different networks. All Windows 7 (32bit), some installed from scratch, some with a image based solution, all on current Patch Level.

Can't Autoupdate get to work on any of them...

All have Version 11.2.202.235 Installed (and won't update to 11.3.300.257):

mms.cfg:

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

SilentAutoUpdateVerboseLogging=1

The Log ist almost identical on all of the computers:

2012-5-9+10-3-47.539 [error] 1226 1062
=O====== M/11.2.202.235 2012-05-09+10-03-44.091 ========
0000 00000010 S:\winupdate\w7\install_flash_player_11_active_x_32bit.exe  -install
0001 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_235.ocx
0003 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
0004 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll
0005 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0006 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0007 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0008 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0009 00001106
0010 00001106
0011 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.2.202.235 2012-05-09+10-03-49.769 ========

2012-5-9+10-3-51.953 [error] 1226 1062
=O====== M/11.2.202.235 2012-05-09+10-03-50.300 ========
0000 00000010 S:\winupdate\w7\install_flash_player_11_plugin_32bit.exe  -install
0001 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 00001036 Software\Opera Software/Last CommandLine 2
0003 00001036 Software\Opera Software/Last CommandLine 2
0004 00001036 Software\Opera Software/Plugin Path 2
0005 00001036 Software\Opera Software/Plugin Path 2
0006 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
0007 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe
0008 00000017 C:\Windows\system32\Macromed\Flash
0009 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0010 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0011 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0012 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 00001106
0014 00001106
0015 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.2.202.235 2012-05-09+10-03-53.701 ========

2012-6-11+15-0-0.183 [info] 1614
2012-6-11+15-0-0.230 [info] 1615
2012-6-11+15-0-0.293 [info] 1618
2012-6-11+15-0-0.324 [info] 1619 1063
2012-6-11+15-0-0.355 [info] 1614
2012-6-11+15-0-0.371 [info] 1615
2012-6-11+15-0-0.386 [info] 1618
2012-6-11+15-0-0.402 [info] 1608
2012-6-11+15-0-0.402 [info] 1604
2012-6-11+15-0-0.417 [info] 1612
2012-6-11+15-0-0.433 [info] 1620
2012-6-11+15-18-0.220 [info] 1614
2012-6-11+15-18-0.236 [info] 1615
2012-6-11+15-18-0.314 [info] 1618
2012-6-11+15-18-0.329 [info] 1619 1063
2012-6-11+15-18-0.361 [info] 1614
2012-6-11+15-18-0.376 [info] 1615
2012-6-11+15-18-0.392 [info] 1618
2012-6-11+15-18-0.407 [info] 1608
2012-6-11+15-18-0.407 [info] 1604
2012-6-11+15-18-0.423 [info] 1612
2012-6-11+15-18-0.439 [info] 1621
2012-6-11+15-18-0.454 [info] 1620
2012-6-11+15-23-0.44 [info] 1614
2012-6-11+15-23-0.107 [info] 1615
2012-6-11+15-23-0.122 [info] 1618
2012-6-11+15-23-0.169 [info] 1619 1063
2012-6-11+15-23-0.216 [info] 1614
2012-6-11+15-23-0.232 [info] 1615
2012-6-11+15-23-0.232 [info] 1618
2012-6-11+15-23-0.263 [info] 1604
2012-6-11+15-23-0.263 [info] 1608
2012-6-11+15-23-0.294 [info] 1612
2012-6-11+15-23-0.310 [info] 1621
2012-6-11+15-23-0.310 [info] 1620
2012-6-11+15-30-7.806 [info] 1614
2012-6-11+15-30-8.86 [info] 1615
2012-6-11+15-30-8.102 [info] 1618
2012-6-11+15-30-8.118 [info] 1619 1063
2012-6-11+15-30-8.149 [info] 1614
2012-6-11+15-30-8.164 [info] 1615
2012-6-11+15-30-8.180 [info] 1618
2012-6-11+15-30-8.196 [info] 1608
2012-6-11+15-30-8.196 [info] 1604
2012-6-11+15-30-8.227 [info] 1612
2012-6-11+15-30-8.242 [info] 1621
2012-6-11+15-30-8.258 [info] 1620
2012-6-11+15-31-14.698 [info] 1614
2012-6-11+15-31-14.730 [info] 1615
2012-6-11+15-31-14.745 [info] 1618
2012-6-11+15-31-14.761 [info] 1619 1063
2012-6-11+15-31-14.776 [info] 1614
2012-6-11+15-31-14.808 [info] 1615
2012-6-11+15-31-14.808 [info] 1618
2012-6-11+15-31-14.823 [info] 1608
2012-6-11+15-31-14.823 [info] 1604
2012-6-11+15-31-14.839 [info] 1612
2012-6-11+15-31-14.839 [info] 1621
2012-6-11+15-31-14.839 [info] 1620
2012-6-11+15-37-19.801 [info] 1614
2012-6-11+15-37-19.879 [info] 1615
2012-6-11+15-37-19.894 [info] 1618
2012-6-11+15-37-19.910 [info] 1619 1063
2012-6-11+15-37-19.941 [info] 1614
2012-6-11+15-37-19.941 [info] 1615
2012-6-11+15-37-19.941 [info] 1618
2012-6-11+15-37-19.957 [info] 1604
2012-6-11+15-37-19.957 [info] 1608
2012-6-11+15-37-19.957 [info] 1612
2012-6-11+15-37-19.972 [info] 1620

Changing user of the update task to a domain administrator didn't work either....

What can I do?

Thanks!

Werner

This topic has been closed for replies.

1 reply

chris.campbell
Community Manager
Community Manager
June 11, 2012

Hi Werner,

Because FP 11.3 was a quarterly release, the silent automatic update will not occur during the typical 24 hour period.  Instead, you will be notified on system restart within 7 days from the last system check.  If you do not restart your system or click "remind me later" you will receive the 11.3 release in 30 days as long as you have the automatic update feature enabled.

Chris

Participant
June 11, 2012

Hi Chris,

thanks for your resond.

So, do I get this right:

Even if in mms.cfg this settings are made:

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

Wih a quarterly release no silent install will take place, but a notification for update will show up?

Thank you very much again!

Werner

chris.campbell
Community Manager
Community Manager
June 11, 2012

with that setting, a quarterly update will:

prompt for update within 7 days (after reboot on Windows)

silently update after 30 days if the user has not accepted the prompt before then

If a security/hotfix release is made before 30 days, the system will update to that within 24 hours.