Flash Player does the setup to 64 percent and then fails.

Question

I am just trying to update my flash player but apparently that is impossible these days! I am trying to do work on my computer and no dice. I have uninstalled flash player and i have tried to reinstall it with absolutely no luck! I download it from the site close out my browser window and try to install put in my password select that i want it to allow updates automatically and then it starts to do its thing then gets to about 64 percent and fails... This is really getting annoying please help.

Lindsay

_maria_ · Answer

Hi,I'll need to get some log files from you to investigate further. Please read through the Where do I find the Flash Player installation log on the Macintosh? FAQ and provide all 4 files listed (Adobe_ADM.log, Adobe_GDE.log, FlashPlayerInstallManager.log, and install.log). When you have all of the files, upload them to cloud.acrobat.com using the instructions at How to share a document or to some other file sharing service of your choice that doesn't require log-in access. Post the link to the uploaded files in your reply.--Maria

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