Skip to main content
A
Anonymous
January 7, 2012
Answered

Flash Player doesn't play every video

  • January 7, 2012
  • 3 replies
  • 45307 views

Hello there!

After reading this forum and without finding a solution for my problem, I started this topic.

I'm using Firefox (9.0.1) with the newest Flash Player (11.1.102.55) on Windows 7 64-Bit. For security I use "Microsoft Windows Security Essentials" and the Windows Firewall.

I did uninstall and install Flash Player with the guide posted on this forum (source: http://forums.adobe.com/message/4041846#4041846).

But the problem still exists: I can't watch every video.

Youtube or livestream.com isn't a problem, but I can't watch twitch.tv or megavideo.com. On twitch.tv I can only see a black frame without sound, play/pause button etc.. Megavideo.com just tells me to install Flash Player.

On the forum I found a solution with deactivating the hardware acceleration but it doesn't save the setting. Thus I think about a problem with the rights of files/folders... but it's just a thought.

Maybe anyone of you can help me. I have this problem on 2 computers and on another 2 computers it works perfect.

Greetings from Germany!

Treuben

    This topic has been closed for replies.
    Correct answer

    I found this: http://kb2.adobe.com/de/cps/494/cpsid_49419.html

    But that didn't solve my issues.

    The "Black Box" always give me the menue if I right-click.

    I installed Firefox for all users, so the plugin was already available for user "test123".


    Well..

    Are you ready for a REALLY REALLY REALLY ridicoulos solution?

    Here we go:

    Today is did again a format c:. At my first boot I installed all windows updates. Restart. Then I installed IE9. Restart. After that I installed Flash Active-X and Plugin. Tested on botch: Same issue like before.

    I thought: "What the heck..." But after that I tried the "create a new user"-"solution". 2 Users: "test1" non admin account, "test2" admin account. For BOTH accounts the issue was fixed. Yes, with BOTH new accounts I can watch twitch.tv and own3d.tv. With my old account I can't watch it. I deleted my first admin account, renamed the second and also deleted the user-account "test1". Problem solved.

    I don't know why that works and why there is a difference between admin account 1 and admin account 2, but it works for me.

    Thanks for your help.

    3 replies

    W
    Walrus50
    New Participant
    July 7, 2012

    Herr Treuben ... danke.

    I've had this same problem for a long time.  It's always an embedded object of the form:  application/x-shockwave-flash that fails for me.  The problem is the same with IE8, IE9, Firefox 11, Firefox 13, Opera, and Safari ... on my desktop computer.  My laptop shows the flash on those same sites without a problem.  Note that flash content which is NOT embedded plays just fine on my desktop.

    I've also deleted, cleaned up, and reinstalled everything with the firewall and antivirus disabled ... but no change.

    Following reading your information, I enabled and logged in to my Guest account ... and the embedded flash objects play without any problem.

    I have no idea what's up, but it's nice to see that something works to solve this.

    (There's one website that I refused to order from, because I couldn't see their images.  Now I can.)

    Thanks.

    Tim

    A
    Anonymous
    February 26, 2012

    push!

    problem still exists.

    format c: -> doesn't help

    another internet connection (trough iphone hotspot) -> doesn't help

    any other suggestions?

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    February 29, 2012

    Can you try this with Chrome and IE to see what happens there?  Can you give me a URL where this is failing?

    Thanks,

    Chris

    A
    Anonymous
    March 5, 2012

    With the new user account, did you try installing Flash Player for Firefox?  It sounds like you're running into file/folder permission issues, I'll see if I can find some commands that will spit this information out for us so we can compare against your working account.

    As for the black box, when you right click it does the Flash Player context menu appear?

    Thanks,

    Chris


    I found this: http://kb2.adobe.com/de/cps/494/cpsid_49419.html

    But that didn't solve my issues.

    The "Black Box" always give me the menue if I right-click.

    I installed Firefox for all users, so the plugin was already available for user "test123".

    A
    Anonymous
    January 8, 2012

    Please follow my instructions to uninstall/reinstall Flash player again here: http://forums.adobe.com/message/4081633#4081633

    To disable Microsoft Security Essentials, do the following:

    1. Open MSE and go to Settings, then Real Time Protection
    2. Remove the checkmark from: "Turn on real time protection".
    3. Close MSE and proceed with the uninstall/reinstallation process.
    A
    Anonymous
    January 8, 2012

    Hello Xircal!

    I did exactly what you told me, but the problem still exists.

    Megavideo still tells me:

    "

    You need a newer Flash player version to use this player. Please click here and update your Flash player to the latest version or open the following link manually:

    http://get.adobe.com/flashplayer/

    "

    http://www.adobe.com/software/flash/about/ -> You have version 11,1,102,55 installed

    Thus the twitch.tv livestreams don't work for me.

    Any other ideas?

    A
    Anonymous
    January 9, 2012

    Treuben wrote:

    Hello Xircal!

    I did exactly what you told me, but the problem still exists.

    Megavideo still tells me:

    "

    You need a newer Flash player version to use this player. Please click here and update your Flash player to the latest version or open the following link manually:

    http://get.adobe.com/flashplayer/

    "

    http://www.adobe.com/software/flash/about/ -> You have version 11,1,102,55 installed

    Thus the twitch.tv livestreams don't work for me.

    Any other ideas?

    Check to make sure that both boxes displayed in the panel on this site are checkmarked: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

    What you see there are the actual settings on your own machine. Set the slider to read 100KB.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices