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adobeflatron
adobeflatron
Participant
April 15, 2021
Question

Problem with new Update 22.3.1

  • April 15, 2021
  • 7 replies
  • 617 views

Help! Photos can no longer be edited after the update to 22.3.1. I'm using Windows 10, x64, 8GB of RAM.  As soon as I open a photo, the screen "freezes". PS can only be ended via the task manager.
I've already uninstalled PS and removed the settings file. But after reinstalling the "freeze" problem persists.
The graphics processor is deactivated in the settings. PS occupies a storage space of 1296 MB. That seems like a lot to me.
Before the update, I was very happy with PS and the program ran without any problems.
What can I do to get back to work?

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7 replies

adobeflatron
adobeflatronAuthor
Participant
April 15, 2021

Many Thanks. I downgraded to 22.2 and PS is working again!
But should I stop doing updates in the future? Will the upcoming update 22.3.1 be changed so that there are no more complications?

Community Expert
AxelMattCommunity Expert
Community Expert
April 16, 2021

But should I stop doing updates in the future? 

I think no. But you can wait a while with installing updates to see if it's running or there are seriuos bugs. 

 

Will the upcoming update 22.3.1 be changed so that there are no more complications?

Nobody can answer this question seriuosly.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Mateusz5FAC
Participating Frequently
April 15, 2021

They messed up GPU drivers in the latest update. Downgrade you PS app and you should be fine. 

pduhem
Participant
April 15, 2021

I had to do that, too. Down to version 22.2 (version 22.3 still crashed).

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