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M
Minxsie
Known Participant
January 28, 2011
Question

Flash Player has downloaded/installed, but still does not work

  • January 28, 2011
  • 2 replies
  • 5800 views

This is a relatively new problem for my computer, but from what i have read, is a common problem so I know it is not my computer.  Out of the blue, click on a video and all i see is a black screen.  No adobe logo saying i needed to update or download in order to watch video.  So i unistalled, rebooted and reinstalled..nothing.  I uninstalled/installed with zip..nothing.  Everything that is enabled is enabled..nothing.  Reset IE...nothing.  Downloaded Mozilla..nothing.  I am currently running windows xp, IE 8 (32 bit) and all security software are disabled.  The crazy part is that when i check the file for flash player, it does not show any bites in file.  I know there should be bites in there because i checked on a computer with working flash player and it shows 6.00 mb.  So somewhere from the installation, the file is lost.  i have tried pretty much all suggestions, dating back from '09 and really really need some advice.  

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    2 replies

    M
    MinxsieAuthor
    Known Participant
    January 29, 2011

    OMFG!!!  I f'reakin fixed my problem.  Only thing is that my memory is sketchy due to my ambien pill.  When i woke up i thought i dreamt that it fixed my flash player...but yes people.  i can watch videos again!  so..this is wat i think i did:

    1.  there is a thread about a "kill-bit" registry or something that is in one of the other threads.  its from microsoft and you will need to read directions carefully.  i wrote my steps down as if i were baking a cake..step by step.  However..this alone did not fix it.

    2.   It would be hours before i remember that I downloaded 2 different virus software (both on trial).  One was called ESET and the other Malaware (somthing like that).  You get the downloads thru ur email.  So i downloaded ESET first and scanned my comp.  It found 4 files that were corrupt and fixed it..all were in java script files.  Rebooted and holy crapy...my first video in 2 weeks came on.  Thank you eidnolb and dude with the backward name for your posts.

    I would of made a new thread declaring this fix..but as i said previously...i am just a mom and this morning i cannot find the button to make new thread >.<

    I don't know if this will work for anyone else..but i tried everything that was posted except for the ESET.

    A
    Anonymous
    January 29, 2011

    Hi Minxie, Well I'm glad your problem is fixed!!! The procedure to delete that Kill-bit in the Registry is just part of the problem.

    It doesn't remove nor is it intended to Remove a Virus or correct System or computer files. That takes the Anti-Virus like MBAM or ESET. It does get sort of complicated

    You did the right thing tho in having your computer scanned.

    Thanks for posting back how you solved your problem! I saw your other thread too:-)

    I think I would keep ESET

    Thanks,

    eidnolb

    A
    Anonymous
    January 28, 2011

    Hi, thanks for starting your thread. I noted your post on the other one:-) No problem.

    Ok, first things first. Use IE8 and go to this test site. When it opens, let me know if you can see the Flash logo animate(spin)

    Also what version of Flash Player is displayed?

    Now do the same thing with FF(Firefox) and let me know that.

    Do you have XP with the Service Pack 3? Using IE go up to the Tool bar and click on Help, then About Internet Explorer. It will tell you.

    After you check the test site using FF, we'll just use the IE browser for now.

    Let me know the above.

    Thanks,

    eidnolb

    M
    MinxsieAuthor
    Known Participant
    January 28, 2011

    Have done that, it never shows the animation nor a version of flashplayer installed on my comp.  that is what made me check my files and where i see it downloaded, but no bites in file.  same on FF and i would rather stick with IE cuz i have never used ff i don't feel like learning how to use new browser.  have xp service 3 pack.  furthermore, i couldn't even log on to the adobe forum, was forever stuck on redirecting.  i am on another computer posting these threads.

    A
    Anonymous
    January 28, 2011

    Ok, well that is strange. Now Flash Player is a browser plugin and no files will be in your program files. Go to Add/Remove and see if Flash Player ActiveX is listed. If you Installed FP(Flash Player) in FF(Firefox) then you should see Flash Player Plugin.

    Using IE, go to Tools, Manage addons and look under "Show"(very light text) for Shockwave Flash Object in All addons.

    Is it Installed, Enabled and what version is listed?

    Can you bring up any website with this computer?

    eidnolb

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