Skip to main content
laf50540292
laf50540292
Participating Frequently
January 27, 2018
Question

Flash player keeps crashing/freezing

  • January 27, 2018
  • 4 replies
  • 12339 views

Hello,

for like two weeks, whenever i use this website (https://xat.com), the flash player keeps crashing randomly. As a result of that i'm not able to start the chat box anymore, it's just frozen (see screenshot: https://prnt.sc/i69ve5).

The browser i use is Opera: 50.0.2762.67  (it doesn't happen with others browsers)

The flash version i use is: 28.0.0.137

To solve this i do either reinstall flash player and restart browser or i can remove the files in appdata/adobe/flash player.

However both of this options are dumping all flash files and it still keeps crashing, so the fix doesn't last for too long.

What else could i do? This is really very annoying.

Thanks.

This topic has been closed for replies.

4 replies

briani91584026
briani91584026
New Participant
February 17, 2018

apparently Chrome has its own flash player. So no need to try to get Adobe flash to work when using Google chrome. I was recently tring to watch movie trailers on VUDU while from Google Chrome browser, and of course the flash player error message kept coming up to ad the extension. But I was able to solve the problem and was able to watch the movie trailers. I had to open the chrome browser go to the settings. The 3 little periods stack vertically top right corner. Get the drop down window click on settings. Then in the search bar of the settings> type Flash go to content settings>click on flash. There you can ad the web site to allow google chrome to use the flash player. Hopefully this resolves other situations. thanks [moderator: deleted personal information as per forums policy]

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
February 20, 2018

Yeah, Google Chrome bundles it's own Flash Player, which is encapsulated from the rest of the system.

For other Chromium browsers, you'll need to install the PPAPI plug-in, and in the instance that the system-wide PPAPI plug-in is newer than what's bundled in Chrome (this is fairly rare, unless you're in an enterprise or something), then Chrome will prefer the newer version.

Here are the official Google instructions for enabling Flash Player in Chrome and Opera (for a Chromium-specific example):

Use or fix Flash audio & video - Computer - Google Chrome Help

Enable Flash Player for Opera

laf50540292
laf50540292Author
Participating Frequently
February 17, 2018

Happens in Chrome too, so apparently chromium browsers only.

laf50540292
laf50540292Author
Participating Frequently
February 8, 2018

I tried disabling ublock and antivir, didn't help. And no i don't know about As3.

Graphic drivers are up to date.

I went to the troubleshooting steps and and non-html5 video doesn't show up, the html5 one works fine:

"See the following videos in an HTML5 supported browser.

"

_maria_
Community Manager
_maria_Community Manager
Community Manager
January 29, 2018

What operating system is this on?

laf50540292
laf50540292Author
Participating Frequently
January 29, 2018

Windows 10.

_maria_
Community Manager
_maria_Community Manager
Community Manager
February 1, 2018

Hm, might be just the xat chat.

Although, i tried this https://prnt.sc/i8uc6i , and couldn't see it.


Adobe Shockwave Player is not the same as Adobe Flash Player.  See Frequently Asked Questions for Adobe Shockwave Player  for the difference between the two.


You can use Adobe -  Flash Player or Flash Player Help  to check your Flash Player installation (assuming Flash is enabled in the browser).

Are you sure a connection to chat is being made?  You're first screenshot is not complete and omits some areas of the window.

I went to Loja chat group - Trade your xats, days, powers and IDs - International chat  and at first the chat window and all Flash content areas did not display.  I noticed the 'Connecting...' status.

I waited for a bit, and the connection never succeeded. I thought this might be due to corporate network settings.  I connected to the internet using a less secure network connection and the page eventually displayed when it finished loading:

The only time I'm able to reproduce anything close to the black screen in screenshot is when the page is loading.  After it loads, the content displays.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices