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software@esm
New Participant
April 30, 2007
Answered

Flash Player Plugin 9.0.45 MSI Won't Install

  • April 30, 2007
  • 10 replies
  • 3549 views
I downloaded the new Flash Player Plugin [9.0.45] MSI through the redistribution license site and set it up as a Group Policy object as I have done with previous versions of flash player. Once it is setup as a GPO and I reboot a client, it does not install the new version. I loaded up the MSI in Orca and ran validation on the msi. An error comes up after validation is run that says "ProductCode: '{685A56F8-75B6-44AD-B3DA-FB0A3266B47C}' is an invalid Windows Installer GUID." I don't get this error on previous versions of Flash Player Plugin MSIs or previous or the current version of Flash Player ActiveX MSIs, so it looks like this is what is causing the issue. The interesting thing to note is that the ProductCode for the the 9.0.45 Plugin version is the same ProductCode as the 9.0.28 ActiveX version. Was the wrong code used in the 9.0.45 Plugin MSI?
    This topic has been closed for replies.
    Correct answer
    Hi jbeyette@esm,

    I downloaded the Flash Player Plug-in MSI (9.0.45.0) and verified that this is the correct Product Code:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B91D3B4D-001F-4ABF-B8A5-B5A926DB63AD}

    Try clearing your cache and see if that works for you.

    10 replies

    A
    Anonymous
    May 22, 2007
    Hi dufferzz,

    Flash Player MSI can be downloaded from the Adobe Player Licensing site:

    http://www.adobe.com/licensing/distribution/

    Until the guide that Bentley mentioned is published, you can look up info on the following sites regarding how to use Group Policy

    http://support.microsoft.com/kb/314934

    http://www.appdeploy.com/
    M
    MartyHugo
    New Participant
    June 4, 2007
    Hello,

    We have a license to re-distribute to our school computer systems. I cannot, however, find info on disabling the autoupdate feature. Our users cannot install software so we periodically update through Group Policy. How can we disable the autoupdate on all systems without havong to go to the webpage on 6000 computers?
    B
    Bbbent
    Inspiring
    May 22, 2007
    There is a document under development that covers all the admin stuff for distributing the licensed Flash Player. However, it's not public yet. That's where these details are going to be, officially.

    Right now, all we really have is " IT administrators Flash Player FAQ" ( http://www.adobe.com/go/b0dba60b). The upcoming doc will be much more sophisticated..

    For distribution purposes you must license the Flash Player installer via http://www.adobe.com/licensing/.

    D
    dufferzz
    New Participant
    May 22, 2007
    Where can I find the detalis on how to install flash player via group policy?
    A
    Anonymous
    Correct answer
    May 16, 2007
    Hi jbeyette@esm,

    I downloaded the Flash Player Plug-in MSI (9.0.45.0) and verified that this is the correct Product Code:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B91D3B4D-001F-4ABF-B8A5-B5A926DB63AD}

    Try clearing your cache and see if that works for you.
    S
    software@esmAuthor
    New Participant
    May 17, 2007
    Darren,

    Thanks! That seemed to do the trick. I have successfully deployed to several machines now, so it looks like the issue has been resolved. Thanks again for your help.

    Jeremy
    S
    software@esmAuthor
    New Participant
    May 16, 2007
    Darren,

    I just downloaded it again at 10:20am on May 16th. It still has the same Product Code and won't validate in Orca.

    Jeremy
    A
    Anonymous
    May 16, 2007
    Hi jbeyette@esm,

    This should have been updated, I will double check.

    Thanks - Darren
    S
    software@esmAuthor
    New Participant
    May 14, 2007
    Darren,

    The old msi is still on the 'Flash and Shockwave Player Distribution Downloads' page as of 11:50am on Monday, May 14th.
    S
    software@esmAuthor
    New Participant
    May 8, 2007
    Any news on when a fix will be available?

    Thanks!
    A
    Anonymous
    May 11, 2007
    Hi jbeyette@esm,

    This ProductCode issue has been resolved. You will be able to download the updated MSI this afternoon. Thanks for your patience.
    A
    Anonymous
    May 3, 2007
    Hi jbeyette@esm,

    We did confirm that the ProcuctCode for the MSI is incorrect and we are working on the fix. Thank you for reporting this.
    B
    Bbbent
    Inspiring
    May 1, 2007
    We're checking into this. Lots of CS3 issues taking up the available resources, so it may take a bit to get more info..
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