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A
adasil
New Participant
November 19, 2013
Answered

Flashplayer install won't accept username/password

  • November 19, 2013
  • 4 replies
  • 18851 views

Trying to install Flashplayer on my MAC.  The Adobe site recognizes my username (email) and password.  But when it comes time to install Flashplayer and it asks for username/password, the box just vibrates.  Why does username/password work on the site but won't accept this for the actual install?

This topic has been closed for replies.
Correct answer Nikhil R Gupta

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

4 replies

P
princesspattypie
New Participant
December 22, 2014

I just tried main password for MAC too and it worked YAAAAAAAAAAAY!!

Nikhil R Gupta
Community Manager
Nikhil R GuptaCommunity Manager
Community Manager
December 23, 2014

Hi,

Glad to know that everything worked fine.

Regards,

Nikhil Gupta.

poppyw91650930
poppyw91650930
New Participant
July 18, 2017

Nikhil,

THANK You. Great Help. I have been trying to upgrade the Adobe Flash Player including  using  the Adobe chat forum. This has been an ongoing problem for months.. In each case the download did not recognize my password which I had created for Adobe. YOU solved my problem.It was the computer password.

THANKS

Irene


I tried my password for the laptop and the email and its not working HELP!!!!!

A
Anonymous
December 21, 2014

I have a user name and password and it will not accept anything

Nikhil R Gupta
Community Manager
Nikhil R GuptaCommunity Manager
Community Manager
December 22, 2014

Hi ed wyatt,

If it is not accepting the user name and password of your system, then you should contact MAC once as it is the user name and password for MAC.

Regards,

Nikhil Gupta

Nikhil R Gupta
Community Manager
Nikhil R GuptaCommunity ManagerCorrect answer
Community Manager
September 28, 2014

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

    P
    princesspattypie
    New Participant
    December 22, 2014

    I have spent HOURS on this, never thought of trying my MAC username and password. Going to try it now, please God it will work

    A
    Anonymous
    December 22, 2014

    I just tried main password for MAC and it worked. Thanks for your help

    pwillener
    pwillener
    Brainiac
    November 19, 2013

    You don't need a userid/password to download the free Flash Player.

    However, you will need your system's Administrator password to install it.

    [topic moved to Flash Player forum]

    A
    Anonymous
    September 27, 2014

    No help

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