Skip to main content
U
UQCfLM85
Known Participant
July 20, 2012
Answered

flashplayer.xpt can not be written to C:\Windows\SysWOW64\Macromed\Flash

  • July 20, 2012
  • 1 reply
  • 18080 views

Windows 7 x64

Firefox 14.0.1

flash player 11.3.300.265

Hello,

installation of install_flash_player_11_plugin.exe ends with the error message that flashplayer.xpt can not be written to C:\Windows\SysWOW64\Macromed\Flash because of missing rights.

Who can help me?

This topic has been closed for replies.
Correct answer chris.campbell

Chris Campbell wrote:

Could you try downloading Process Explorer from here: http://technet.microsoft.com/en-us/sysinternals/bb896653

Run it, open Find > Find Handle or DLL… and enter flashplayer.xpt in the search bar.  Once you hit search, what process is displayed?

Answer: No process is displayed.

Chris Campbell wrote:

The next step would be to run Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx), attempt to run takeown again, and save the process monitor log off.  If possible, email it to ccampbel@adobe.com.

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Windows\system32>z:

Z:\>cd pstools

Z:\PSTools>PsExec -s -d Z:\ProcessMonitor\Procmon.exe /AcceptEula /Quiet /BackingFile C:\Procmon.pml

PsExec v1.98 - Execute processes remotely

Copyright (C) 2001-2010 Mark Russinovich

Sysinternals - www.sysinternals.com

Z:\ProcessMonitor\Procmon.exe started on ADMIN-PC with process ID 3500.

Z:\PSTools>c:

C:\Windows\System32>cd ..

C:\Windows>cd syswow64

C:\Windows\SysWOW64>cd macromed

C:\Windows\SysWOW64\Macromed>cd flash

C:\Windows\SysWOW64\Macromed\Flash>takeown /a /f flashplayer.xpt

Fehler: Zugriff verweigert (Error: Access denied)

C:\Windows\SysWOW64\Macromed\Flash>

  Restarted Windows. After restart size of C:\Procmon.pml is 244.413 kB. I can not email this file. I could send logfile.csv as RAR-Archive (2 MB) instead. Would this be ok?


Please feel free to email it to me at ccampbel@adobe.com or post it someplace like dropbox or sendnow and send me the link.

I also received an email from another customer this weekend that had run into a similar problem.  Here's what they found and how they were able to resolve the problem:

The reason for blocking the file flashplayer.xpt was the program ThreatFire.
Although I removed the program from Autostart and no entry in the taskmanager was found a ThreatFire service was running and blocked the installing process.
After uninstalling ThreatFire completely from the computer I had no problems to install flashplayer.

1 reply

pwillener
pwillener
Legend
July 21, 2012

Are you running the installer as an Administrator user?

If yes, see How do I fix Windows permission problems with Flash Player?

U
UQCfLM85Author
Known Participant
July 21, 2012

I am running the installer as an Administrator user.

How do I fix Windows permission problems with Flash Player?

Occasionally users can encounter the following scenarios:

  • After installing Flash Player, everything works correctly until you reboot your computer.  After rebooting, web pages ask you to install Flash Player again.  This cycle continues over and over.
  • Flash Player works fine for administrator accounts, but Flash content is not available when logging in under a standard Windows account.

I do not have these problems. Is the solution described in How do I fix Windows permission problems with Flash Player? really the solution to my problem?

U
UQCfLM85Author
Known Participant
August 2, 2012
Please download the attached file to view this post
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices