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y2kmp3
Participating Frequently
July 22, 2006
Question

Going Crazy: Why No Sound w. Flash 9 in some but not all sites w/ embedded video?

  • July 22, 2006
  • 80 replies
  • 39677 views
i have going crazy with no sound w/ Flash Player 8 or 9 in Internet Explorer (IE) with playing embedded video. this problem occurs with many websites with embedded youtube or other flash videos. the sound bar was set to zero, but even if i drag it to a higher level, there is no sound. yet, when the same video is played from youtube directly, it works perfectly.

when i uninstall Flash 8 or 9 and reinstall an older version such as Flash 7, the sound plays perfectly without problem.

i am running win xp professional sp2. latest updates/patches installed. ie 6.

i have tried the following:
1. the k-lite codec trick - does not work.
2. scanned for virus/spyware - none found.
3. uninstall all Flash w/ adobe uninstaller and reinstall the latest build - does not work.
4. clean out all registry entries related to flash and reinstall - does not work
5. deleted quicktime - does not work

can someone please help me? i searched everywhere and this is driving me mad. i saw simliar posts but none describes my situation and offers a fix.

    This topic has been closed for replies.

    80 replies

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    B
    BluFort
    Participant
    January 31, 2008
    It seems that no sound with the flash player is a common problem. I will try a few of the suggestions in this thread and let everyone know how it goes. Thanks
    L
    LBJ1966
    Participant
    January 25, 2008
    Figured out my sound problem. I had my speakers plugged into the microphone port instead of the speaker port. That's curious because for some reason when I had played my Windows Media player it played sound out of the microphone port to my speakers, yet I couldn't get sound when I was playing flash movies.

    So now that I have the speakers plugged into the right port, my flash player is working great... Case solved.
    L
    LBJ1966
    Participant
    January 23, 2008
    My Windows Media Player plays sound, but I could not get sound from any Flash player videos. This one had me scratching my head quite allot. There has been allot of people with this problem, and I have noted many different fixes, I even as a last resort reloaded my operating system to no avail.

    Then quite by accident I discovered the problem that I was having, and I don't quite know how to fix it. But here goes.... If you go to a YouTube video, play the video, right click your mouse over the video until a menu pops up, click on "Settings", click on the microphone - then I can hear sound.... But if I click on another video, I have to do the same procedure to listen to the video. Clicking on the microphone in the settings box seems to turn the sound on.

    I tryed going to http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html web page and clicking on "Global Storage Settings panel" but the Third Party Flash Content is already checked......

    Any Ideas??????
    D
    dosbarbos
    Participant
    January 7, 2008
    <a href=" http://polbaksa.com/internet/10-antivirusov-onlayn-2.html" class="">Продолжение...</a>
    A
    Anonymous
    December 31, 2007
    If you require direct assistance, or prefer to contact Adobe support staff directly, please contact Adobe support.

    http://www.adobe.com/support/contact/

    These online forums are for user-to-user discussions of Adobe products, and are not an official customer support channel for Adobe.
    G
    Gr1pp
    Participant
    December 31, 2007
    whats up with the taking 5 months to respond there adobe?!
    haha, well, none of your fixes worked for me
    i figured out if i move my center speaker to the front speaker port it will give me sound, but only in the front speaker, so it sounds like garbage. plus, now i dont get surround when using WMP - seems like maybe mono, but i haven't really done much testing..
    i tried too plugging it into the center port and calling that the front port... but that didn't seem to work for some reason

    so, now i'm stuck with either crap audio or no internet audio....
    whats up guys?
    A
    Anonymous
    December 31, 2007
    Important Note: These online forums are for user-to-user discussions of Adobe products, and are not an official customer support channel for Adobe. If you require direct assistance, or prefer to contact Adobe support staff directly, please contact Adobe support.
    H
    harry89
    Participant
    August 14, 2008
    thanks adobe for establishing you cant help us wouldnt it just be easier to give us all the solution here instead of being a prik i never had a problem with flash before you guys took over the company theres a sht load of people havin problems with your software and all you can say is "blah blah blah dis is not an official place for help" do you get paid to tell us useless infomation like this or are you just one of them guys who hasnt quite advanced to being able to answer the telephones in the office yet so you go round telling us what you cant do instead of what you can do, but hey you could always prove me wrong
    W
    woodzilla
    Participant
    December 24, 2007
    Sorry about the double post...I am a newby
    A
    Anonymous
    December 26, 2007
    There are several possible reasons audio may fail in Flash Player for Windows, including the following:

    • The installed audio driver may be outdated.
    • The default device for sound playback may not match the installed audio card.
    • The Windows system registry may be missing key entries for a Microsoft codec named 'WaveMapper'.

    Solution 1: Update Audio Drivers.
    To find the manufacturer and driver version of your system's audio hardware:

    1. Select Start > Run.
    2. Type dxdiag in the Open text box.
    3. Select the Sound tab
    The device name is listed under the Device category.
    The driver date and version is listed under the Drivers category.

    To update the device driver, find the website for the manufacturer of your computer. Search for and download the latest driver for your audio card. In some cases it may be necessary to obtain the driver directly from the audio hardware manufacturer.

    Solution 2: Confirm that the default device for sound playback is correct.

    1. Select Start > Control Panel or Start>Settings>Control Panel.
    2. Select Sounds And Audio Devices.
    3. Confirm that the default device matches the audio hardware installed.

    Solution 3: Check the WaveMapper sub key in the Windows system registry.

    WaveMapper processes .wav sound files in Windows. If it is missing from the system registry, then audio will not play back using Adobe Flash Player.

    To confirm that the WaveMapper sub key is in the system registry:

    1. Select Start > Run.
    2. Type in regedit in the Open text box.
    3. Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32

    4. On the right panel, check for a sub key called wavemapper.
    5. If it is missing, right-click on the right panel and select New String Value.
    6. Name the new string value wavemapper
    7. Right-click on the new wavemapper string value and select Modify.
    8. Add the Value data msacm32.dvr

    This information is also documented on the Adobe Support Site for Flash Player

    http://www.adobe.com/go/kb402691
    A
    Anonymous
    December 30, 2007
    thanks adobe guy! stupid me, somehow my sound got turned off when I was dealing with a virus. You tips solved my problems! You rock!
    W
    woodzilla
    Participant
    December 24, 2007
    I had the same problem after installing a logitech cam. No Flash Player sound. I am using XP.
    I made two adjustments.
    1: I changed my sound playback default device
    Control Panel
    Sounds/Audio Devices
    Audio tab - from modem #0 playback to SoundMax Digital Audio

    2: I adjusted the volume in my sounds and audio devices.
    Control Panel
    Sounds/Audio Devices
    Audio tab - volume - SW SYNTH from mute low - unchecked the mute, adjusted volume to max
    Hope this helps and happy holidays
    H
    hootiepole
    Participant
    December 18, 2007
    Oh by the way Merry Christmas!!!!!
    W
    woodzilla
    Participant
    December 24, 2007
    I had the same problem after installing a logitech cam. No Flash Player sound. I am using XP.
    I made two adjustments.
    1: I changed my sound playback default device
    Control Panel
    Sounds/Audio Devices
    Audio tab - from modem #0 playback to SoundMax Digital Audio

    2: I adjusted the volume in my sounds and audio devices.
    Control Panel
    Sounds/Audio Devices
    Audio tab - volume - SW SYNTH from mute low - unchecked the mute, adjusted volume to max
    Hope this helps and happy holidays


    C
    carrapa
    Participant
    November 3, 2007
    READ!!!!!!!

    ok ppl, ive got a solution that worked for me without the regedit.

    login as admin and check if u have sound on youtube. it's odd, but i had sound.
    after that just create a nem login for windows with admin previlege and voila!

    it worked?
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