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Participating Frequently
September 22, 2017
Question

I can't get flash player to work in Safari.

  • September 22, 2017
  • 4 replies
  • 45567 views

Everything is up to date. I've removed and re-installed flash player with no luck. I'm trying to use HBONow which worked up until a few days ago. Chrome & Firefox work fine. I've tried all the 'fixes' posted, checked my versions etc. but still with no luck. I keep getting the message 'Can't play vide. The latest Adobe Flash Player must be installed and enabled in your browser.' I've enabled flash, and double & triple checked that it's enabled. Can someone please help, this is getting really frustrating!

MacBook Pro, 2 months old, 10.12.6.

Safari Version 11.0 (12604.1.38.1.7)

Adobe Flash Player Version 9999.3.183.75

This topic has been closed for replies.

4 replies

Inspiring
January 10, 2018

Same problem here. None of the answers here solved it. Installed Flash, activated it for all sites, still no video in Safari.

_maria_
Community Manager
Community Manager
January 10, 2018

Please see if Remove restrictions on Flash content playing in Safari works for you.  If not, provide the following:

  • Mac OS version
  • Safari version
  • direct link to content that is not working.
Participant
February 24, 2018

I've done this and still not working.

Mac OS 10.13.3

Safari Version 11.0.3

EDIT [link removed by moderator]

edwardw87310994
Participant
September 25, 2017

I think I just fixed the problem. Downloaded Firefox and see the xfinity videos that I was trying to get just fine! Never liked Safari that well anyway

_maria_
Community Manager
Community Manager
September 22, 2017

Apple changed (yet again) the Flash Player settings in Safari 11.  We're in the process of updating the Enable Adobe Flash Player for Safari tech note with the Safari 11 behaviour.  Flash is still disabled (off) by default, but the settings location has changed:

  1. Open Safari, and choose Safari > Preferences
  2. Click the Websites tab and scroll down to the Plug-ins section.  Locate the Adobe Flash Player entry
  3. Click the check-box to enable Flash Player.
  4. For ‘When visiting other websites’ setting, select the option of your choosing: Ask, Off, or On
  5. Flash can also be configured for individual websites (domains).  For each website appearing in the ‘Allow websites to use this plug-in with the settings below:’ section, choose: Ask, Off, or On
  6. Exit out of Preferences when finished configuring Flash Player.
Participating Frequently
September 23, 2017

I've already tried all of these and it's still not working. I've tried setting it to Ask but it asks me & then says I need to install the latest version!

_maria_
Community Manager
Community Manager
September 25, 2017

katesviolin

Please post the direct link to the site you are having problems with.

Legend
September 22, 2017

I encountered very similar problems, I haven't got a Mac here to give you the steps, but there are some plugin security settings in Safari that you can set to either block flash entirely, allow it for specified sites, or prompt...

Pretty sure there are some settings in Preferences to specifically allow Flash for specific sites.

Also, not sure if you've tried this;

Enable Adobe Flash Player for Safari