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New Participant
June 3, 2012
Answered

I can't install flash player on my mac

  • June 3, 2012
  • 14 replies
  • 247951 views

Operating system: OS X 10.5.8

Processor: 2.1 GHz Intel Core 2 Duo

Browser: Safari 5.0.6 (have also tried on latest version of firefox)

I have tried so many times to install flash player and each time the download stope (usually at 0%) and doesn't give a reason. I was looking through other threads and I have found that my flash player plugin is in the Internet Plug-Ins (Disabled) folder but I've no idea how to enable it again. Plug ins are enabled under preferences. Could this be the problem? Thanks.

This topic has been closed for replies.
Correct answer chris.campbell

I don't have shockwave installed. So I should do that first yes? I had flash player before so I must have had it and I have no idea how it has been unintalled. Should I also change the flash player plug-in from disabled? I don't know how to do that! Thanks very much for your help with this.

Caitríona

Update: I installed flash shockwave successfully but still couldn't install flash player. Got the message "This installation  failed" at 0%.


Could you both try these steps for installing Flash Player?

1. Download and mount the dmg from http://fpdownload.macromedia.com/get/flashplayer/pdc/11.2.202.235/install_flash_player_osx.dmg

2. Right click on the "Install Adobe Flash Player" icon and select "Show Package Contents".

3. Navigate into the /Contents/Resources/ folder and double click the Adobe Flash Player.pkg file.

14 replies

New Participant
January 6, 2015

I've tried the suggestions in this forum, including clean install, downloading offline version with Firefox, etc, but every time my installer stalls at 46% of the way.  Ideas?

New Participant
February 8, 2015

I tried all sorts of fixes, including a clean install. When I installed the offline version, that worked.

New Participant
December 18, 2014

I'm also attempting to run a clean install.

I uninstalled successfully after several unsuccessful attempts to run the flash player update, and restarted.

Then I downloaded the latest install and ran it. The results of the installer are the same, whether I'm running the update or the clean install.

AdobeFlashPlayerInstaller_16

The Adobe Flash Player Installer opens to a small black window - and a progress bar of 0% appears for a moment before it disappears.

The auto-updater is still running - but nothing ever happens.

Safari v 7.1

OS X 10.9.5 (13F34) Mavericks

Chris Campbell - you seem to know your way around some previous install problems. Any more suggestions for this latest update?

rahulkanda
New Participant
December 19, 2014

Try downloading the offline installer. I had the same issue.

http://www.adobe.com/products/flashplayer/distribution3.html

July 4, 2014

hello I'm having problems installing the adobe flash player, it tells me to close safari, i do so, but it tells me to retry

June 3, 2012

I am having the same problem I've tried to uninstall all of Adobe Flash and reinstall 11.2 with no luck.  I am running Mac OS X 10.6.8 on a MacBook w/ 2 Ghz Intel core 2 Duo.  Now I'm at the point where almost every video we need to access is restricted.  Is there anyone else having this problem?  Adobe please fix!!!.

Sunil_Bhaskaran
Community Manager
Community Manager
June 4, 2012

In Safari, go to Help > Installed Plug-ins. Can you see Shockwave Flash in the list?

@Webbervillecarnut: Have you gone through this link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#Flash_Player_for_Safari

It has step-by-step information on installing Flash Player.

Also, ensure that JavaScript is enabled in your Mac. (In Safari, click Develop and deselect Disable JavaScript, if the option is selected.)

Thanks,

Sunil

chris.campbell
Community Manager
Community Manager
June 24, 2014

hello webbervillecarnut

how did you solve it?

thanks


@betotm - Could you try the installer located here, no need to extract the pkg file.  Simply download, mount the image and run.  - http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dmg