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A
Anonymous
December 17, 2015
Question

I need help with Flash Player and LeapFrog Connect.

  • December 17, 2015
  • 1 reply
  • 512 views

I have Windows 8 (I think) and Firefox. I have downloaded the version for these but my Leapfrog Connect keeps asking me to update.

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1 reply

A
Anonymous
December 17, 2015

I can see the clouds moving on the installation problems site. I have version 20.0.0.235 and it's Windows 7 not 8. I have uninstalled and reinstalled both programs - LeapFrog Connect and Flash Player.

jeromiec83223024
Community Manager
jeromiec83223024Community Manager
Community Manager
December 18, 2015

First, confirm that ActiveX Filtering is configured to allow Flash content:

https://forums.adobe.com/thread/867968

Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

You can try to work around these issues by using Compatibility View:

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

If that is too inconvenient, using Google Chrome may be a preferable alternative.

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