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mmhamid
Participant
April 11, 2011
Question

Installing Flash Player V 10.2.153.1 Via Group Policy

  • April 11, 2011
  • 3 replies
  • 5336 views

Recently i tried to upgrade our existing flash player V10.2.152.32, to V 10.2.153.1 Via Group Policy.

But the group policy keep failing, during the investigation phase i have enabled logging to try to troubleshoot the installation steps, and possibly find a solution, but so far am clueless on a solution. I have included the installation log please help.

=== Logging started: 11/04/2011  15:29:46 ===
Action start 15:29:46: INSTALL.
Action start 15:29:46: ISSetAllUsers.
InstallShield 15:29:46: Begin SetAllUsers()
InstallShield 15:29:46: Getting records from Upgrade table
InstallShield 15:29:46: UpgradeCode: {42463807-970B-4257-BC95-5C348D61DF1C}    MinVersion: 6.0.0.0    MaxVersion: 10.2.153.1    Language:     Attributes: 769
InstallShield 15:29:46: Checking related product {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF}
InstallShield 15:29:46:     Adobe Flash Player 10 ActiveX    {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF}    1033         ***Related***
InstallShield 15:29:46: ALLUSERS of related product {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF} is = 1
InstallShield 15:29:46: End SetAllUsers()
Action ended 15:29:46: ISSetAllUsers. Return value 1.
Action start 15:29:46: AppSearch.
Action ended 15:29:46: AppSearch. Return value 0.
Action start 15:29:46: LaunchConditions.
Action ended 15:29:46: LaunchConditions. Return value 1.
Action start 15:29:46: SetupInitialization.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action ended 15:29:46: SetupInitialization. Return value 1.
Action start 15:29:46: FindRelatedProducts.
Action ended 15:29:46: FindRelatedProducts. Return value 1.
Action start 15:29:46: ValidateProductID.
Action ended 15:29:46: ValidateProductID. Return value 1.
Action start 15:29:46: CostInitialize.
Action ended 15:29:46: CostInitialize. Return value 1.
Action start 15:29:46: FileCost.
Action ended 15:29:46: FileCost. Return value 1.
Action start 15:29:46: IsolateComponents.
Action ended 15:29:46: IsolateComponents. Return value 0.
Action start 15:29:46: setUserProfileNT.
Action ended 15:29:46: setUserProfileNT. Return value 1.
Action start 15:29:46: setAllUsersProfile2K.
Action ended 15:29:46: setAllUsersProfile2K. Return value 1.
Action start 15:29:46: ResolveSource.
Action ended 15:29:46: ResolveSource. Return value 1.
Action start 15:29:46: CostFinalize.
Action ended 15:29:46: CostFinalize. Return value 1.
Action start 15:29:46: MigrateFeatureStates.
Action ended 15:29:46: MigrateFeatureStates. Return value 1.
Action start 15:29:46: InstallWelcome.
Action ended 15:29:48: InstallWelcome. Return value 1.
Action start 15:29:48: SetupProgress.
Info 2898.For MSSansBold8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898.For MSSWhiteSerif8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Action ended 15:29:48: SetupProgress. Return value 1.
Action start 15:29:48: ExecuteAction.
Action start 15:29:49: INSTALL.
Action start 15:29:49: ISSetAllUsers.
Action ended 15:29:49: ISSetAllUsers. Return value 0.
Action start 15:29:49: AppSearch.
Action ended 15:29:49: AppSearch. Return value 0.
Action start 15:29:49: LaunchConditions.
Action ended 15:29:49: LaunchConditions. Return value 1.
Action start 15:29:49: FindRelatedProducts.
Action ended 15:29:49: FindRelatedProducts. Return value 0.
Action start 15:29:49: ValidateProductID.
Action ended 15:29:49: ValidateProductID. Return value 1.
Action start 15:29:49: CostInitialize.
Action ended 15:29:49: CostInitialize. Return value 1.
Action start 15:29:49: FileCost.
Action ended 15:29:49: FileCost. Return value 1.
Action start 15:29:49: IsolateComponents.
Action ended 15:29:49: IsolateComponents. Return value 0.
Action start 15:29:49: CostFinalize.
Action ended 15:29:49: CostFinalize. Return value 1.
Action start 15:29:49: SetARPINSTALLLOCATION.
Action ended 15:29:49: SetARPINSTALLLOCATION. Return value 1.
Action start 15:29:49: SetODBCFolders.
Action ended 15:29:49: SetODBCFolders. Return value 0.
Action start 15:29:49: MigrateFeatureStates.
Action ended 15:29:49: MigrateFeatureStates. Return value 0.
Action start 15:29:49: InstallValidate.
Action ended 15:29:49: InstallValidate. Return value 1.
Action start 15:29:49: RemoveExistingProducts.
Action start 15:29:49: INSTALL.
Action start 15:29:49: ISSetAllUsers.
InstallShield 15:29:49: Begin SetAllUsers()
InstallShield 15:29:49: Getting records from Upgrade table
InstallShield 15:29:49: UpgradeCode: {42463807-970B-4257-BC95-5C348D61DF1C}    MinVersion: 6.0.0.0    MaxVersion: 10.1.102.64    Language:     Attributes: 769
InstallShield 15:29:49: Checking related product {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF}
InstallShield 15:29:49:     Adobe Flash Player 10 ActiveX    {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF}    1033         ***Related***
InstallShield 15:29:49: ALLUSERS of related product {148D9D03-5D23-4D4F-B5D0-BA6030C45DCF} is = 1
InstallShield 15:29:49: End SetAllUsers()
Action ended 15:29:49: ISSetAllUsers. Return value 1.
Action start 15:29:49: AppSearch.
Action ended 15:29:49: AppSearch. Return value 0.
Action start 15:29:49: LaunchConditions.
Action ended 15:29:49: LaunchConditions. Return value 1.
Action start 15:29:49: FindRelatedProducts.
Action ended 15:29:49: FindRelatedProducts. Return value 1.
Action start 15:29:49: ValidateProductID.
Action ended 15:29:49: ValidateProductID. Return value 1.
Action start 15:29:49: CostInitialize.
Action ended 15:29:49: CostInitialize. Return value 1.
Action start 15:29:49: FileCost.
Action ended 15:29:49: FileCost. Return value 1.
Action start 15:29:49: IsolateComponents.
Action ended 15:29:49: IsolateComponents. Return value 0.
Action start 15:29:49: CostFinalize.
Action ended 15:29:49: CostFinalize. Return value 1.
Action start 15:29:49: SetARPINSTALLLOCATION.
Action ended 15:29:49: SetARPINSTALLLOCATION. Return value 1.
Action start 15:29:49: SetODBCFolders.
Action ended 15:29:49: SetODBCFolders. Return value 0.
Action start 15:29:49: MigrateFeatureStates.
Action ended 15:29:49: MigrateFeatureStates. Return value 0.
Action start 15:29:49: InstallValidate.
Action ended 15:29:49: InstallValidate. Return value 1.
Action start 15:29:49: RemoveExistingProducts.
Action ended 15:29:49: RemoveExistingProducts. Return value 0.
Action start 15:29:49: InstallInitialize.
Action ended 15:29:54: InstallInitialize. Return value 1.
Action start 15:29:54: CallExeUninstaller.
Action ended 15:29:54: CallExeUninstaller. Return value 1.
Action start 15:29:54: MakePropsAvailable.
Action ended 15:29:54: MakePropsAvailable. Return value 1.
Action start 15:29:54: AllocateRegistrySpace.
Action ended 15:29:54: AllocateRegistrySpace. Return value 1.
Action start 15:29:54: ProcessComponents.
Action ended 15:29:54: ProcessComponents. Return value 1.
Action start 15:29:54: UnpublishComponents.
Action ended 15:29:54: UnpublishComponents. Return value 0.
Action start 15:29:54: UnpublishFeatures.
Action ended 15:29:54: UnpublishFeatures. Return value 1.
Action start 15:29:54: StopServices.
Action ended 15:29:54: StopServices. Return value 1.
Action start 15:29:54: DeleteServices.
Action ended 15:29:54: DeleteServices. Return value 1.
Action start 15:29:54: UnregisterComPlus.
Action ended 15:29:54: SelfUnregModules. Return value 1.
Action start 15:29:54: SelfUnregModules.
Action ended 15:29:54: SelfUnregModules. Return value 1.
Action start 15:29:54: UnregisterTypeLibraries.
Action ended 15:29:54: UnregisterTypeLibraries. Return value 0.
Action start 15:29:54: RemoveODBC.
Action ended 15:29:54: RemoveODBC. Return value 1.
Action start 15:29:54: UnregisterFonts.
Action ended 15:29:54: UnregisterFonts. Return value 1.
Action start 15:29:54: RemoveRegistryValues.
Action ended 15:29:54: RemoveRegistryValues. Return value 1.
Action start 15:29:54: UnregisterClassInfo.
Action ended 15:29:54: UnregisterClassInfo. Return value 0.
Action start 15:29:54: UnregisterExtensionInfo.
Action ended 15:29:54: UnregisterExtensionInfo. Return value 0.
Action start 15:29:54: UnregisterProgIdInfo.
Action ended 15:29:54: UnregisterProgIdInfo. Return value 0.
Action start 15:29:54: UnregisterMIMEInfo.
     7 Action ended 15:29:54: RemoveIniValues. Return value 1 Action start 15:29:54: RemoveShortcuts.
Action ended 15:29:54: RemoveIniValues. Return value 1.
Action start 15:29:54: RemoveShortcuts.
Action ended 15:29:54: RemoveShortcuts. Return value 0.
Action start 15:29:54: RemoveEnvironmentStrings.
Action ended 15:29:54: RemoveEnvironmentStrings. Return value 1.
Action start 15:29:54: RemoveDuplicateFiles.
Action ended 15:29:54: RemoveDuplicateFiles. Return value 1.
Action start 15:29:54: RemoveFolders.
Action ended 15:29:54: RemoveFolders. Return value 1.
Action start 15:29:54: CreateFolders.
Action ended 15:29:54: CreateFolders. Return value 1.
Action start 15:29:54: MoveFiles.
   tion ended 15:29:54: MoveFiles. Return value 1.
Action start 15:29:54: InstallFiles.
Action ended 15:29:54: InstallFiles. Return value 1.
Action start 15:29:54: NewCustomAction1.
Info 2835.The control ErrorIcon was not found on dialog SetupError.
Error 2753.The File 'InstallAX.exe' is not marked for installation.
MSI (s) (3C:70) [15:29:56:473]: Product: Adobe Flash Player 10 ActiveX -- Error 2753.The File 'InstallAX.exe' is not marked for installation.

Action ended 15:29:56: NewCustomAction1. Return value 3.
Action ended 15:29:56: INSTALL. Return value 3.
Action ended 15:29:56: RemoveExistingProducts. Return value 3.
Action ended 15:29:56: INSTALL. Return value 3.
Action ended 15:29:56: ExecuteAction. Return value 3.
Action start 15:29:56: SetupCompleteError.
Action ended 15:29:57: SetupCompleteError. Return value 2.
Action ended 15:29:57: INSTALL. Return value 3.
=== Logging stopped: 11/04/2011  15:29:57 ===
MSI (c) (40:60) [15:29:57:692]: Product: Adobe Flash Player 10 ActiveX -- Installation operation failed.

MSI (c) (40:60) [15:29:57:692]: Windows Installer installed the product. Product Name: Adobe Flash Player 10 ActiveX. Product Version: 10.2.153.1. Product Language: 1033. Installation success or error status: 1603.

==================================================================================================================

Please note that i have unloaded the antivirus and conducted the installation with no luck.

    This topic has been closed for replies.

    3 replies

    pwillener
    pwillener
    Legend
    April 12, 2011

    mmhamid wrote:

    Error 2753.The File 'InstallAX.exe' is not marked for installation.

    MSI (s) (3C:70) [15:29:56:473]: Product: Adobe Flash Player 10 ActiveX -- Error 2753.The File 'InstallAX.exe' is not marked for installation.

    This seems to be causing the installation failure.  I haven't used GPO for a long time, so I cannot really help you except to point out the obvious.

    Maybe there is something in here that may help you:

    http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html

    M
    mmhamidAuthor
    Participant
    April 12, 2011

    Mate i read the admin guide cover to cover, that doesnt help at all with the error message that im getting, i have been deploying flash with no problem at all via group policy, this issue just happend with the new release  V 10.2.153.1

    pwillener
    pwillener
    Legend
    April 12, 2011

    See if anything helps in this topic http://forums.adobe.com/thread/432321

    M
    mmhamidAuthor
    Participant
    April 12, 2011

    Today i have tried installing flash manually via the web interface that worked fine. im not sure now if the MSI file provided by adobe is faulty. can someone please explain.

    Manuall install is not a solution for me as i have over 300 machine that i need to deploy flash to.

    V
    vengleyj
    Participant
    April 11, 2011

    We are getting the same error pushing from SCCM 2007 to machines with Windows 7 and Vista

    both 32 bit.  We have about 50% successfully getting the MSi installed, and the other 50% not.   The

    package is set up to run while nobody is logged on, and run as administrator.  I have tried to uninstall previous version of Flash on a machine it fails on and re-run advertisement without luck.  Same error message.

    Any help on this would be greatly appreciated.

    josh

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