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Participating Frequently
October 24, 2009
Question

[locked] Flash player crashes all browsers

  • October 24, 2009
  • 47 replies
  • 65561 views

In the past few days Flash Player has crashed all the major browsers, Internet Explorer 8, Firefox 3, Opera 10, Safari, and Chrome.  Windows XP 64-bit.  If you want to witness the problem, go to http://www.canaan.jp/ and wait a few moments.  I have sent in as many crash reports as the browsers were able to generate.  I have also read so many entries in other forums that this problem is epidemic.  You are probably already nearly panicking over it, and well you should.  Your monopoly on streaming data is threatening to come crashing down around your ears.  You'd better fix it quick or become accustomed to the sound of peasants banging their pitchforks against the gates and howling for your heads.

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    47 replies

    New Participant
    November 24, 2009

    I just want to bump this as yet another person who is finding Adobe Flash Player to be the biggest pain in the butt ever. I can't believe Adobe isn't speaking on this, it's obviously a HUGE problem at this point! I had Vista 64 bit and I was able to use IE just before the update to 8 to go to sites using Flash, like youtube, songza, anything. It worked for a very short time with Firefox, but now Firefox just crashes. Now I am using Windows 7 64 bit and IE8 and Flash just doesn't work. I tried uninstalling and reinstalling and all the suggestions here. It just doesn't work. Like someone said, we are at Adobe's mercy unless someone else can come along and fix this problem before them. And having to delete registry keys all the time isn't a "solution" as much as it is just another pain in the butt. Adobe needs to do something about this, I'm pissed.

    Participating Frequently
    November 24, 2009

    I have a very similar problem but I have found when I uninstall AVG, adobe flash player works fine so I really have no clue what is going on and how to fix it so that I can still use AVG.

    New Participant
    November 23, 2009

    Hi all.

    I had the same problem in a new computer (sony vaio) (crash with IE and FF).

    I followed the Windows Vista solution about the crash:

    Address a problem with your computer

    This problem was caused by a known issue with a file on your computer that supports the capability of sharing your webcam over a Bluetooth wireless connection. The problem occurs when Adobe Flash attempts to access the webcam.

    Sony Corporation is aware of the problem and is working as quickly as possible to make a solution available.

    Until a permanent solution is available, you can prevent this problem from occurring again by renaming the file that caused the problem.

    Note
    The following procedure will disable the capability of sharing your webcam over a Bluetooth wireless connection, but it should not disturb any other webcam or Bluetooth capabilities.

    Here's how to rename the file:

    1.      Click the Start button , and then, in the Search box, type BtwVdpCapFilter.dll.

    2.      In the list of results, right-click BtwVdpCapFilter.dll, and then click Open file location.

    3.      In the window that opens, right-click BtwVdpCapFilter.dll, click Rename, type a new name for the file (such as BtwVdpCapFilterTEMP), and then press ENTER.

    4.      Restart your computer for the change to take effect.

    For more information, go online to the Sony Vaio forum discussion that addresses this problem:

    Click to go online to the Sony Corporation website

    These instructions works for my computer.

    I'll hope this works for another computers.

    Regards.

    Participating Frequently
    November 21, 2009

    I'm having a very similar problem, only I'm using Mac OS 10.5.8.  Safari 4.0.4, Opera 10.01, and Firefox 3.0.12, 3.0.15, and 3.5.5 all freeze within 5 seconds of seeing almost anything Flash.  The only exception I've found is Youtube videos, however the main Youtube page will still kill any browser.  The only work around I've found is to remove the Flash plugin from my plugins folder, which tells me the problem is at least related to Flash player since that's the only plugin I have to remove.  Another oddity about this is that it occured while I was in the middle of watching a video on crunchyroll.com using Opera.  The video stopped playing, and when I reloaded the page Opera froze.  I immediatly tried it in Safari, and it froze too.  I have tried reinstalling Flash player several times, tried every version of Flash 10, a few versions of Flash 9, and for the heck of it, 2 versions of Flash 7.  they all either froze the browser or were too old to play the videos.

    Helioex
    Participating Frequently
    November 20, 2009

    Just to chime in, I am having this exact problem as well on a clients computer.  Works fine for a while, then Flash causes a crash.  Not jst the browser, blue screens the whole blasted computer.

    kulesse
    Participating Frequently
    November 21, 2009

    The Flash Player (v.10.0 and below) comes into collision with graphic card (especially Radeon), and that fact is a result of a most described problems.It's a classic issue about incompatibility between the software and hardware.You shoud try a new prerelease 10.1 ( http://labs.adobe.com/downloads/flashplayer10.html ) or update graphic card driver or change graphic card itself.How many of you have the ATI Radeon?

    Participating Frequently
    November 22, 2009

    I have an Intel GMA X3100 that came with my macbook.  It's worked fine for the past year, and I had not performed any updates for at least a few days before this problem started.  Also, when I try watching Flash videos using Windows 7 on the same computer, it works fine.  Not sure if that's relevant.

    Does anyone know if Flash Player uses any files that are already on your computer before it's installed?  Since reinstalling Flash Player has no effect, it seems to me that the problem might be that a file that the installer doesn't touch has become corrupted.  I ran a virus scan after the problem showed up and got nothing, so if this is caused by a virus it's one new enough that my scanner can't find it, although I haven't updated it in a few months.

    New Participant
    November 18, 2009

    Same problem, nothing has worked. Lets face it we are at the mercy of Adobe... Too bad they are turning their heads on this one, it should be top priority.

    New Participant
    November 15, 2009

    Possible workaround if you have > 4gb ram*.

    I had the same problem on several computers running windows 7 - 64, on clean installs.  The registry change did not work for me.  Previously it was ok on Vista 64 and ironically, it seemed normal until Windows 7 when public.  I had been running RTM and flash with no issues, so not sure if it was a Windows 7 patch or new Flash version that broke it.

    On a whim I removed my wallpaper, which uses video memory and one of the computers got 'better'.  Lowering the number of colors had no effect.

    This got me thinking of shared video memory on cards and system, and on another whim, I removed some ram*, and poof, flash worked fine.  I added the ram back into the system and the crash, freeze, high cpu, all came back in varying degrees.

    One machine had 6gb ram (thinkpad/ATI and Intel switchable graphics), and the other had 8gb ram (ASUS/ATI).  When I lower them to 4gb, flash works normally on both machines in IE and FF.

    Since I assume the people complaining with 64 bit OS are running 64 bit to use more than 4gb RAM, hopefully this workaround works for you also.  My thought was that since flash is 32 bit app, something is 'pissy' about the larger memory addressing.  That is the thought which I have and is mine and mine alone.

    *NOTE: changing RAM amount on any windows OS may require you to re-activate.

    gridsleepAuthor
    Participating Frequently
    November 16, 2009

    My computer is a workstation and does not use shared RAM. Activation requirement related to hardware change only exists in Vista and 7, not XP.

    Sixty four bit OS also allows handling of huge contiguous files, up to about a 4 terabyte in length. For instance, a fifty gigabyte video file is nothing to XP 64 but would be inaccessible to XP 32.

    Right now it looks as if my motherboard has died. It powers up but will not post, and the manufacturer has no better advice than to reset the BIOS. Eight GB RAM worked perfectly for months until the Flash problem started about three weeks ago.

    New Participant
    November 17, 2009

    Hi everyone,

    I am so glad that I found this discussion...I too am having the same problems with Flash 10 and now, Shockwave. The problem has been happening for the last couple of months, and I even had to perform a complete system reinstallation since the crashing got so bad. I was running Vista 64-bit Home Premium w/ 8 GB ram on an Intel quad-core processor.

    At first, Flash crashed all of my browsers (IE8, Firefox, and Chrome). After awhile, the crashing got worse and worse to that point that it would freeze my  entire computer. Like a previous poster mentioned, I could not even Alt-Ctrl-Del, so I would be forced to manually power-off and reboot my computer. I tried to uninstall/reinstall Adobe repeatedly, but nothing worked. I became so frustrated that I reformated and reinstalled Vista, and reinstalled Flash. That fixed the problem for awhile...unfortunately, the crashing came back and now crashes IE8 about 15 times a day. Thank goodness IE8 is able to restore most sessions. Firefox and Chrome also crash, but at a lower rate.

    I have since upgraded to Windows 7 64-bit Home Premium hoping that it would somehow fix the problem...unfortunately, the crashing still occurs mainly on IE8, with occassional crashes on Firefox and Chrome.

    gridsleepAuthor
    Participating Frequently
    November 13, 2009

    Flash does not crash my laptop.  It's running Win XP 32 with 1G RAM and a 1.5GHz Celeron M and Radeon 200M video.  Nothing crashes the laptop.  I had to rebuild it a couple of weeks ago due to a catastrophic OS failure, and I hadn't used it in a while.  I moved all my daily functions like email and web browsing to the workstation.  The laptop can't run most of the software that I use hence the dual core workstation with 8G RAM and a terabyte of storage.  Either the problem is Flash related but only with 64-bit OS, or the problem is not Flash related at all.  It could be a degenerating problem that started with Flash crashes and has now proceeded to generalized crashes all over the workstation.  I can't rip a CD in Winamp without it crashing.  I have to start Anti-Malware five or six times before it stays running long enough to even appear.  I haven't tried to record video.  I got Spybot running long enough to perform a full scan and it said the Windows directory (or file, it couldn't tell which it was) was corrupt and unreadable.  I've run a chkdsk /f and am seeing how that proceeds.  I thought it might be the RAM because the Microsoft Memory Diagnostic reported failures.  I also thought it might be the CPU because unit 1 (as opposed to unit 0) had an odd and regular pulse that I could not find related to any running program.  I dismissed the idea of overheating because my system has 8 or 9 fans and sounds like an air conditioner.  Just now Winamp played a CD without crashing.  Now I'm going to try to rip the CD. (pause) [While we're waiting, just let me relate that I rebuilt my workstation three times since Sunday, with two XP 64's and Win 7.  The builds were crashing but I did manage to get them going.  The apps and browsers were still crashing so I'm back to the original XP 64.  I also tried all combinations of RAM, two at a time, swapping all around, now at only one stick, with no apparent difference in behavior.  I am dismissing the possibility of a RAM problem.  That leaves either the drive, the board, the CPU, or the PSU.  Ugh.]  Winamp just crashed during the rip.  I am not dismissing the possiblity of a Flash problem, but all the evidence is pointing at something bigger and more serious.  If nothing else were wrong, maybe.  But Flash would very unlikely be causing software failures across the board.  Flash is one of the programs that is failing, and was the first to show symptoms.  I think I have a hardware problem.  That does not excuse Flash, mind you, because others are having the same problem under completely different circumstances.

    New Participant
    November 11, 2009

    Having this problem too.

    I'm running Server 2008 R2 (64-bit) and this is happening on all browsers. It just started a few weeks ago. I just don't understand how it worked great before and then randomly it has this problem after reinstalling everything related to this issue.

    Adobe needs to fix this problem or at the very least address it.

    New Participant
    November 10, 2009

    Solution That Worked For Me

    i recently encountered this nuisance running windows 7 64-bit and using firefox 3.5.5 and ie8. i tried all of the suggestions on this thread with no luck. however, i was able to find a solution of my own and thought i'd share for others to try. i quit all browsers and unistalled flash using the program on the adobe site. i used a registry cleaner (tuneup 2010 in my case) to remove all associated registry keys and did a restart. using firefox, i browsed to a website the requires flash. i let the browser automically detect the missing flash program and followed the steps to install. once completed, i have been able to view flash content without crashing.

    hope this works for others!

    Inspiring
    November 10, 2009

    I don't know...it sounds hard.  Some guy told me to try an IIS reset? Well, if it does not work, try deleting your registry...but I not sure of the best way to do this without causing more damage.  Is there a program that can check for registries and let you delete the ones you don't want, kind of like "Hijack This"? 

    I will do the unload/reload with the new ff 3.5.5, hopefully things are better now...?... :O)

    thanks