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R
Raitle
New Participant
October 23, 2019
Question

"Failed to load the Adobe Flash player!"

  • October 23, 2019
  • 1 reply
  • 7142 views

 

I keep getting this error message, I've tried reinstalling adobe flash from older versions to the newest and reinstalling the program I'm trying to lauch as well, but nothing seems to work. Was wondering if anyone on here could help me. I've tried enabling flash on chrome, IE and other browsers that require me to do so as well. But this error won't go away.

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    1 reply

    jeromiec83223024
    Community Manager
    jeromiec83223024Community Manager
    Community Manager
    October 30, 2019

    This sounds like a case where you're running an application originally written for an older Windows version (Win7 or below) on Windows 8 and higher.  Microsoft changed the architecture significantly (including the location where Flash is allowed to live), which breaks assumptions in a lot of older applications that attempted to use the system ActiveX copy of Flash Player. 


    There's not a lot you can do in that instance beyond either running the application in a Win7 virtual machine, or finding an updated copy of the application built to run on modern versions of Windows.

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