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giselahausmann
Participant
July 16, 2015
Answered

"you require permission from TrustedInstaller to make changes to this file".

  • July 16, 2015
  • 1 reply
  • 7172 views

I am trying to make a clean new install of adobe flashplayer. I have downloaded the uninstaller, run it, then went into C - Windows - System 32 - and wanted to deleted any remaining files - but I can't. It says "you require permission from TrustedInstaller to make changes to this file". This is my computer. Nobody else works on it

This topic has been closed for replies.
Correct answer jeromiec83223024

show a little dignity instead of being a broken record.


The screenshots you posted are the version of Flash Player that Microsoft bundled with Windows 10.  Microsoft controls those folders.  We can't write or delete in those locations.  This is an intentional design choice on Microsoft's part.

 

The only way that you can remove those files is to run the appropriate update.  Microsoft will eventually make this patch mandatory, but right now, it's optional and can be manually applied.

 

Microsoft Update for Removal of Flash Player for IE and Edge on Windows 8 and higher

https://support.microsoft.com/en-us/help/4577586/update-for-removal-of-adobe-flash-player 

 

Again, there's no dodge here.   This is Microsoft's distribution of Flash Player, and they've locked the permissions down so that they're the only ones that can modify those locations on the filesystem.  There's no clever workaround to offer. 

1 reply

giselahausmann
Participant
July 16, 2015

Thank you all. I have waited 2 1/2 hours for any kind of reply. Nada....

Thus, I have deleted the more detailed descriptions and am heading to  the local computer geek.

Sadly, my world has move a lot quicker, than it does in this forum. I don't even want to bother anybody. I am trying to be considerate! Have a wonderful day!

jeromiec83223024
Community Manager
Community Manager
January 21, 2021

Adobe does not offer technical support for products that it gives away for free, like Flash Player.  These user-to-user forums are provided as a courtesy, and the folks that actually work on the product team are here on voluntary basis, in our spare time. 

 

Flash Player was discontinued a couple weeks ago. 

 

See the original announcement from 2017, below: 

https://theblog.adobe.com/adobe-flash-update/

 

We strongly recommend that you uninstall at this point and find other content that doesn't require Flash Player.  Future updates to all of the major browsers will drop support for browser plug-ins across the board (Safari and Chrome already have), so regardless of whether or not you have Flash Player installed, future browser updates are going to render it useless.  It's time to move on.

 

For convenience, I've linked the uninstallers here: 

 

Uninstall Flash Player - Windows:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

 

Uninstall Flash Player - Mac:
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

 

Microsoft Update for Removal of the ActiveX Flash Player on Windows 8 and higher

https://support.microsoft.com/en-us/help/4577586/update-for-removal-of-adobe-flash-player 

jeromiec83223024
Community Manager
jeromiec83223024Community ManagerCorrect answer
Community Manager
January 27, 2021

show a little dignity instead of being a broken record.


The screenshots you posted are the version of Flash Player that Microsoft bundled with Windows 10.  Microsoft controls those folders.  We can't write or delete in those locations.  This is an intentional design choice on Microsoft's part.

 

The only way that you can remove those files is to run the appropriate update.  Microsoft will eventually make this patch mandatory, but right now, it's optional and can be manually applied.

 

Microsoft Update for Removal of Flash Player for IE and Edge on Windows 8 and higher

https://support.microsoft.com/en-us/help/4577586/update-for-removal-of-adobe-flash-player 

 

Again, there's no dodge here.   This is Microsoft's distribution of Flash Player, and they've locked the permissions down so that they're the only ones that can modify those locations on the filesystem.  There's no clever workaround to offer.