Known Participant

Answered

The ActiveX control for Flash Player could not be registered

Forum|Forum|14 years ago
October 6, 2011
5 replies
38436 views

Here we go again with a failed Flash Player install.

Runing Windows 7 64bit with IE9

Install gets to 50% and stalls with Failed to register.

I have downloaded the small install, run as Admin. Same error.

Uninstalled and Rebooted...

Downloaded the direct install, run as Admin. Same error.

Uninstalled and Rebooted...

Reduced IE9 Security to lowest setting. Same error.

Uninstalled, rebooted, reinstalled. Same error.

Uninstalled and Rebooted...

Run Task Manager shut down all processes (except criticals). Same error.

Ran reset_fp10.cmd through subinalc.exe. Same error. Might there be a reset_fp11.cmd?

Not sure what else to do here...Ideas?

This topic has been closed for replies.

Correct answer

hi guys, I'm sorry but anything new with this issue?

FINALLY I FIXED THIS PROBLEM....

it was all about permissions of Flash directory under WINDOWS folder.

1- Permissions must be set manually on

C:\Windows\System32\Macromed\Flash ( as Administrator -- right click on folder's name then launch Properties, switch SECURITY section and select your user. REMEMBER: your account must be administrator rights. check under Allow boxes there, then Apply all changes)

2- Same process must be done also for C:\Windows\SysWOW64\Macromed\Flash

3- Download latest http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_11.1.102.55_archive.zip it s an installer archive.

4- try to install fp_11.1.102.55_archive\11_1r102_55_64bit\flashplayer11_1r102_55_winax_64bit.msi do not try to install EXE versions. it doesnt work. MSI installer worked for me...

I tried many solutions to fix it. non of them worked. this research took me 2 months but I fixed finally... Adobe Team MUST CONSIDER this solution next time I believe.

thanks

ChipMAuthor

Known Participant

OK, so Flash Player 11.1.102.63 is released and I get notification the Flash needs to Update. So I blindly allow it to Update. Guess what? Same problem as I had that started this post. There is a very critical piece of information in Freevision's Correct Answer. You MUST install via the .MSI file and not the automatic download file or the .EXE.

A

Anzo07

Inspiring

THANKS FREEVISION, YOU ARE THE BEST

After 6 months I FINALLY fixed this problem, following your instructions, as for what ChipM said, in the next page you can find the LAST install via .MSI
http://www.adobe.com/products/flashplayer/distribution3.html

Thank you!!!!!!!!! for posting it, i'm so happy i just cant believe it's already fixed

U

UnFlash

Participating Frequently

Failed. I always use the MSI, now what did adobe do? All permissions were good; registry and both macro folders. Ripped ALL adobe from system and registry, checked permissions, MSI again. Fail. Extracted the exe from the MSI, failed again. Why does updating flash have to be such a hassle?

A

Anonymous

Hello!

I've the same issue since a month... everything was fine with version 10. after needed to update for V.11 i got that activex error. trying all solutions but so far I couldnt solve it.... even I gave those permissions on registry. it s not helping... what am I suppose to do? am I missing something.... any other idea?

kinda regards

pwillener

Brainiac

I am still collecting data from other similar reports; maybe I can come up with a general solution.

If you want to help, send me your ProcMon logfile.

A

Anonymous

hi,

here s my log file. http://dl.dropbox.com/u/2478367/Logfile2.PML

I hope we can find a permanent solution for this ridicilous .... I contacted with Macromedia and also microsoft about this issue. Both of them blaming eachother but no solutions. what kind of customer care is that ))

ps: my chrome and firefox perfectly works with flash player 11

W

WDY73

New Participant

I am ready to throw my computer out the window at this point. My Flashplayer worked fine until the 11 upgrade. Windows XP, Service Pack 3, 32bit, Internet Explorer. Home computer, nothing special but all that happens is it gets through 50% then says Active X can't be registered. Exact same error has here???

W

WDY73

New Participant

I FINALLY got it to work by using the solution offered here: http://kb2.adobe.com/cps/494/cpsid_49419.html

ChipMAuthor

Known Participant

WDY73,

Glad you got your working...I had already tried that solution with no luck.

pwillener

Brainiac

Sorry, I have just a few minutes before I have to leave...

Can you download & install Process Monitor, then start the installer and note the process ID.

Start Process Monitor and filter only the FP installer. Next click INSTALL (on the FP installer) and watch it with Process Monitor. It should show you what registry entry is blocking the installer from registering the ActiveX.

ChipMAuthor

Known Participant

ʇɐb ɹəuəllıʍ,

Other than some Name Not Found or No More File Results I do not see any true Failures in the process. Of course I have never read Process Monitor results so I may be missing something.

I will say that I can successfully install it for Firefox. But that does not do me much good since my Adobe products that depend on Flash Player (RoboHelp, Captivate, etc...) require the one for Internet Explorer. This simple install problem has brought me to a stand-still.

ChipMAuthor

Known Participant

Can you try to save the output, then attach it to a reply in this forum?

(I see that I have a 8.9MB limit to attached files; do you see a similar limit? Is the file larger than that? Could you possibly zip it if it is larger?)

Still can't get this going. I have monitored and tried all the solutions offered to others having this problem with no resolution yet. Can't figure out how to attach the log file.

libflashplayer_so

Adobe Employee

some people have found that there are multiple iexplore.exe processes running, but it sounds like you covered this. if you did not, make sure to force quit those. also, some IM clients and other apps can possibly load the player. check the system tray to see if any programs are running there.

ChipMAuthor

Known Participant

libflashplayer.so,

I made sure there were no running processes or applications except for core Windows components,

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