Skip to main content
H
hgw53t
Known Participant
April 15, 2018
Answered

UPDATING FLASH PLAYER VERSION

  • April 15, 2018
  • 1 reply
  • 6524 views

  Hi- I just updated the version to 29.0.0.140 today.  I download & install from the default browser (I.E.11) & installs on my secondary browser (Firefox) as shown in my computer programs & features.  Why & could that be causing any unknown problems?  I use the latest release versions of I.E.11 and Mozilla Firefox Browsers & my operating system is Windows 7 Home Premium (32-bit). 

  Update: I just downloaded & installed the update from my Firefox Browser & it did update.  I see where the previous version is now installed  in I.E.11 according to my computer programs & features.  I then uninstall it from programs & features & then install it from the Adobe website & now I see both versions are 29.0.0.140.  Very strange.  What could be the problem?

 

Thanks

    This topic has been closed for replies.
    Correct answer _maria_

    The behaviour you experienced is normal and how Notification Updates works.  For Notification Updates, only a single player type (e.g. ActiveX for IE, NPAPI for Firefox, PPAPI for Chromium-based browsers) is updated at a time.  This happens when the player periodically checks for an update.  If an update is found, a registry entry is created to display the Notification Update dialog window upon system login to update that player type.  Due to technological limitations, the default browser is launched, instead of the browser that corresponds with the player type that needs to be updated.  In your case, NPAPI plugin for Firefix needed to be updated, and IE is the default browser.  Therefore, IE launched and the update for NPAPI plugin was downloaded and installed.

    If you have multiple player types on your system, it's recommended to opt into Background Updates (update option = Allow Adobe to install updates). Background Updates will update all player types on a system within 24 hours of a new Flash Player being available.  With Notification Updates, only a single player type is updated at any given time, and can take 7 (or more) days to update.

    <edit>

    Actually, Background Updates are always recommended, as this update option updates Flash Player much quicker than Notification Updates.

    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    April 16, 2018

    Did you get a notification to update Flash Player, which then launched the default browser?

    H
    hgw53tAuthor
    Known Participant
    April 16, 2018

      Hi- yes, I did get a notification.  It came up as soon as my computer booted up yesterday.  I clicked the download button and it launched in my default browser (I.E.11). 

    Thanks

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    September 13, 2018

    I am using Window 10. I tried to access the webpage through google chrome and also microsoft edge. I received the same error message with both browsers.

    Thank you.


    Please provide the link to the content in question.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices