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December 16, 2014
Question

Where is the Clean Install file for Flash Player for Mac?

  • December 16, 2014
  • 2 replies
  • 12397 views

The troubleshooting for Mac Install of Flash Player suggests that one uninstall and then perform a clean install.  I believe that this has also been referred to as an "offline" installer.  When one clicks on the the link to the clean install, one obtains the dreaded "404", File not Found error.  Does anyone know where one can find the clean install file.  The standard update almost never, ever works on my 2009 PowerMac, now running Yosemite.  Would someone please suggest to the folks running the Adobe website that it would be nice to have a working link to such a file.  This issue has come up before.  Would someone also suggest that before any new update is unleashed upon the world that someone make sure that the "Clean Install" link is linked to a download of a "Clean Install" installer?

Many thanks,

T. Olsen

This topic has been closed for replies.

2 replies

June 29, 2015

and after all this work to get it working, for the THIRD TIME, since I've been in this thread- Flash is 100% DEAD and useless AGAIN!

PLEASE PLEASE PLEASE find a better way to fix Flash without these crippling problems… and for heaven's sake, FIX THE INSTALLER!
It truly is a very annoying and time-consuming process to have to hunt down the difficult to locate distributable since 90% of the links when you search send you to the crap "shim" installer that DOES NOT WORK! And to have to entirely remove Flash every month or two and reinstall it cleanly over and over and over and over and over (get the idea?) is very frustrating. I get it, new things, security patches, etc… But this hokey-pokey like nonsense is a

And this has been going on for a very long time. There's no excuse for this. And I am sorry if this reply is harsh or angry sounding, but I am very frustrated to have to spend about an hour digging around to find the uninstaller and the installer that actually works, and having to replace Chrome (yet again) and the safari plugin, then the Firefox plugin… I am literally to the point that if I ever find an alternative to flash that will do what I need… I am DONE with this crap forever!

July 2, 2015

This is what Flash player does pretty much monthly. What is the deal with the "screw you, we're breaking it" mentality?! Seriously. I don't mean to be rude but I am incredibly frustrated to have to go to such lengths to keep things working when there is nothing different on my computer day in and day out… presto, no update for flash player and the current one I have that I had to really do entirely too much work to install (which SHOULD be a simple quick process- is that really too much to ask?) is instantly broken. Yes, this started the 24th or something… Literally a day after the update for the newer version was released- instant crippling the one I had installed. That's absurd! AT LEAST make a working installer so this isn't such an ordeal. How long has the mac installer been so atrociously awful (to the point of just NOT working at all for many users)?! Seriously, what is the problem and what can we do to NOT be stopped dead in our tracks for anything using Flash EVERY DARN MONTH!


BTW- telling it to activate or clicking that "X" in the top right corner, leaves a solid black space where it SHOULD be doing something… reloading the page returns this, again…
Mind you this literally appeared the day after your latest update and NOTHING on my computer changed- this is exactly the kind of "cripple the old version" behavior I have mentioned repeatedly. I get it Mozilla says when their browsers list stuff out of date- but it's ironic that this happens EVERY TIME there's a new release from Adobe, whether or not Mozilla has done anything or updated and irregardless of what version of FF I am running (BTW, this sort of thing is showing up in Safari, too).

And this is what Chrome is doing after this last update…

and yes, it says it's up to date… and it shows the previous Flash player plugin version…

So, seriously… this is just about a monthly problem EVERY TIME Flash has a new version released this happens- it cripples flash on ALL my browsers until I uninstall it and hunt down the pkg installer (which is NOT easy to find, btw- most pages drop you to the web-based installer that has not worked in about a year as far as I can remember) and then install that to do this. It's a royal pain in the butt to have to do this constantly. I am sick of it and I want to be able to not dread the monthly release from Adobe.

July 2, 2015

I posted the above for Chrome, so here's the same info for Safari (which also doesn't work- I am downloading Opera to try it now)

The plugins info page

the flash test page

December 16, 2014

None of the last several installers have worked right. I had to get instructions that made me use all these copy and past commands to a terminal thingy to make it install and update. I really wish Adobe would get it together and get a REAL installer, you know one that worked. I hate being stuck in school work stuff cuz of all these "you need to update NOW" errors cuz of security things and then having to take hours to try and find out how to get the thing installed cuz they don't have a working installer and/or updater. If you find out how to do it, please post a link or instructions here. I am eager to know how to update it and actually get it install.

tolsenmdAuthor
Participating Frequently
December 16, 2014

Amen!

April 16, 2015

Hi SunflowerKatya,

We obviously don't plan it to be crippled regularly, however, the reality is that there are a lot of bad actors out there who, for some odd reason, enjoy doing malicious things to others.  Hardly a day goes by without some story on some news wire about hackers hacking into something.

If you have Google Chrome configured to auto-update, which is the default setting, it will auto-update and you won't have to do anything.

--

Maria


Ok, so basically use Chrome for anything flash and hope for the best… But I don't see how that will help since Chrome has been disabling some stuff (and the Unity player which I need for some things)…

"Regular releases of Flash Player are scheduled monthly on the second Tuesday of the month which means we had a release yesterday.  "

Since every update gives me crippling "out of date" errors (meaning, no flash use at all cuz of the error), and these are planned monthly, I don't see how I can read that any differently than there's a plan to cripple Flash every month like clockwork (not to mention required updates from baddies doing idiotic stuff- and that I know you can't help, that's not your fault and I don't mean to imply it is).

What IS Adobe's fault is that there's a planned breaking of the plugin every single month; that the web-based installer it sends you to does not work (and hasn't worked in so long I can't remember it ever working anymore); that we have to completely remove it with an uninstaller and then cleanly install it- using files that are on a page that for some crazy reason (as stated earlier in this thread) Adobe is contractually obligating people to NOT SHARE with users that NEED IT. What the heck is that?! Is this a business model intending to make Flash hated, unused, and abandoned?! Cuz I can't see "let's get more users by making it hard to keep using it and a royal pain to fix it when we break it every month" being a good plan to make it better or more accessible.

If there's an easier way, that works, PLEASE tell me. I'm just 15, so I am not a super computer genius… but I KNOW the web installer doesn't work- it never does. The uninstaller and reinstall thing is a pain… I know that. And now I'm told "it's needed monthly". Ugh… Can you see where I am getting frustrated? I'm home schooled and this is getting in the way of school work constantly.