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Participating Frequently
April 20, 2013
Question

Why is Flash CPU usage so high on my PC?

  • April 20, 2013
  • 3 replies
  • 81668 views

To other psoters here - Please do not hijack my thread for any other performance issues with Flash other than high CPU usage.

This thread is (hopefully) dedicated to why the CPU usage on my desktop PC jumps when I go to a page with flash 'content'. Thank you!


I am hoping that there is an answer for why my computer is using a very high amount of CPU percentage when I am viewing flash content?

I am running Windows Vista Home Premium Service Pack 2 on a Gateway GT5432 desktop computer.

I have Shockwave Flash version 11.7.700.169 installed.

I am using Firefox version 20.0.1 (but I have seen same problem of high CPU with Google chrome).

Here is one page that is causing the high CPU usage.

-   http://logansroadhouse.com/Default.aspx

That page appears to have lots of Flash content.

If I open that logans roadhouse page, my CPU usage goes from an average of 12%, to 80%!

The process I see jump are:

- Firefox's "plugin-container.exe" goes from 0% to about 50%

- Firefox browser "firefox.exe" goes from around 8% to 14%

- Adobe's plugin "FlashPlayerPlugin_11_7_700_169.exe" goes from 0% to 16%

- TOTAL CPU change from 8% to 80% after opening up just this one page !

When I close the page, the CPU usage goes down again. Open again - CPU goes high again.

Also if I go to the firefox addons page and DISABLE the SHOCKWAVE FLASH plugin, then go to that Logans Roadhouse page, very little of the content I saw with Flash enabled is visible - which I take to mean it is a page consisting of lots of Flash 'content'. Also the CPU usage remains low (8%) if I go to that page - after disabling the Shockwave Flash plugin.

I have seen the CPU also go high on youtube.com pages also - CPU jumps just as I said above - if Flash is enabled. CPU then drops after disabling Flash plugin.

I was hoping you had a fix for my problem? My PC becomes almost unusable with the CPU so high. It sure looks like it is the Flash plugin driving the CPU so high.

    This topic has been closed for replies.

    3 replies

    New Participant
    November 2, 2015

    On our computer there is also high CPU usage using Flash with Firefox. However, the CPU usage is much lower, a third or a quarter, when the very same sites  are opened using Flash with Microsoft Edge (the new browser bundled with Windows 10). Consequently, the CPU heats up dramatically with Firefox+Flash, but the temperature is moderate with Edge+Flash. So it seems to be a problem of the Flash plugin for Firefox.

    Until the problem is solved by Adobe and/or Firefox, open up Tools>Add-Ons>Plugins in Firefox and change the setting for Shockwave Flash from Always Activate to Ask to Activate. Then Flash will run (and send CPU usage shooting up) only if you want it for some particular feature on a website and choose to activate it.

    ams-ams
    Participating Frequently
    November 26, 2015

    Same here petramal.  I was running Flash Player version 19.0 r0 within Firefox 42.0 on Windows 7, and disabled it because of high CPU usage.

    jeromiec83223024
    Community Manager
    Community Manager
    December 8, 2015

    You guys might want to try out the 64-bit Firefox Beta.  This version uses Firefox's native plugin sandbox, instead of the one that we had to retrofit to 32-bit Firefox.  It should also make much better use of available memory on 64-bit machines.

    Mozilla Firefox Web Browser — Download Firefox Developer Edition or Beta & Help Determine the Next Firefox — Mozilla

    New Participant
    June 3, 2015

    Because the flash player coding is absolute crap. I have a 2.8GHZ quad-core intel xeon with 10gb DDR ram and when i open a youtube video the shockwave flash can run close to 90% of the CPU power. How ridiculous is that?

    chris.campbell
    Community Manager
    Community Manager
    April 20, 2013

    On my system (windows 8, Intel i5 2500K @ 3.3Ghz) I'm seeing the following after fully loading the URL referenced above

    Firefox: .3% - 1.2%

    Plugin container: .4% - 1.0%

    FlashPlayerPlugin_11_7_700_169.exe: .4% - 2.2%

    Of course our CPU's are different so I wouldn't expect the percentages to be the same.  However, I'm definitely not seeing anything dramatic.  Do you notice any difference if you temporarily disable protected mode (see the bottom of the FAQ below)?

    How do I troubleshoot Flash Player's protected mode for Firefox?

    mnalepAuthor
    Participating Frequently
    April 20, 2013

    I added the line ProtectedMode=0 to that mms.cfg file, and it made very little difference to the overall CPU usage.

    The "FlashPlayerPlugin_11_7_700_169.exe" file was lower - at about 6% , instead of 16% - but the other two files were about the same:

    - Firefox's "plugin-container.exe" goes from 0% to about 50%

    - Firefox browser "firefox.exe" goes from around 8% to 14%

    - Adobe's plugin "FlashPlayerPlugin_11_7_700_169.exe" goes from 0% to 6%

    - TOTAL CPU changed from 8% to 70% after opening up that page - with protected mode disabled .

    (For reference purposes, my PC has an AMD Athlon 64 X2 Dual Core 5000+ 2.60Ghz CPU chip.)

    Participating Frequently
    July 5, 2013

    I am also facing the same problem from last 2-3 weeks since i upgraded my flash player to latest one.

    All softwares and drivers are upto-date.

    I play wartune MMO flash browser based game (also applicable to youtube videos)  which is now using above 80% of CPU. Before upgrading, CPU usage was normal around 5-15% depending upon the events, but not more than 20% even if i open 3-4 accounts of wartune in different windows at the same time. It happens in all browsers (IE10, Mozila22.00, Opera12.15, Chrome27.0.1453.116 m).

    I tried all solutions like disabling  hardware acceleration, flash cache size to unlimited, clearing all flash cache etc but the same problem.

    Please fix this problem as soon as possible.

    My System Specs as follows


    System 

    ManufacturerSystem manufacturer

    ModelSystem Product Name

    Total amount of system memory4.00 GB RAM

    System type64-bit operating system

    Number of processor cores2
    Storage 

    Total size of hard disk(s)307 GB

    Disk partition (C:)18 GB Free (40 GB Total)

    Disk partition (D:)28 GB Free (34 GB Total)

    Disk partition (E:)11 GB Free (58 GB Total)

    Disk partition (F:)4 GB Free (58 GB Total)

    Disk partition (G:)6 GB Free (116 GB Total)
    Graphics 

    Display adapter typeIntel(R) G41 Express Chipset

    Total available graphics memory1759 MB

          Dedicated graphics memory128 MB

          Dedicated system memory0 MB

          Shared system memory1631 MB

    Display adapter driver version8.15.10.2869

    Primary monitor resolution1440x900

    DirectX versionDirectX 10
    Network 

    Network AdapterRealtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

    OS NameMicrosoft Windows 7 Ultimate
    Version6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS ManufacturerMicrosoft Corporation
    System NameY2K-PC
    System ManufacturerSystem manufacturer
    System ModelSystem Product Name
    System Typex64-based PC
    ProcessorIntel(R) Core(TM)2 Duo CPU E4500  @ 2.20GHz, 2203 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/DateAmerican Megatrends Inc. 0702, 17-01-2011
    SMBIOS Version2.5
    Windows DirectoryC:\Windows
    System DirectoryC:\Windows\system32
    Boot Device\Device\HarddiskVolume1
    LocaleIndia
    Hardware Abstraction LayerVersion = "6.1.7601.17514"
    User Namey2k-PC\y2k
    Time ZoneIndia Standard Time
    Installed Physical Memory (RAM)4.00 GB
    Total Physical Memory3.75 GB
    Available Physical Memory2.07 GB
    Total Virtual Memory7.49 GB
    Available Virtual Memory5.80 GB
    Page File Space3.75 GB
    Page FileC:\pagefile.sys

    NameIntel(R) G41 Express Chipset
    PNP Device IDPCI\VEN_8086&DEV_2E32&SUBSYS_836D1043&REV_03\3&11583659&0&10
    Adapter TypeIntel(R) 4 Series Express Chipset Family, Intel Corporation compatible
    Adapter DescriptionIntel(R) G41 Express Chipset
    Adapter RAM1.75 GB (1,877,536,768 bytes)
    Installed Driversigdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver Version8.15.10.2869
    INF Fileoem6.inf (iEGL0 section)
    Color PlanesNot Available
    Color Table Entries4294967296
    Resolution1440 x 900 x 59 hertz
    Bits/Pixel32
    Memory Address0xFE400000-0xFE7FFFFF
    Memory Address0xE0000000-0xEFFFFFFF
    I/O Port0x0000DC00-0x0000DC07
    IRQ ChannelIRQ 4294967294
    I/O Port0x000003B0-0x000003BB
    I/O Port0x000003C0-0x000003DF
    Memory Address0xA0000-0xBFFFF
    Driverc:\windows\system32\drivers\igdkmd64.sys (8.15.10.2869, 10.14 MB (10,629,408 bytes), 14-11-2012 16:57)

    I am still having the problem too.  It seems like this is not getting addressed.  The posting has decreased because people are just giving up and learning to live with it.  I can only watch 5 minutes of any flash video before my cpu overheats.  I have no problem with any other video player. I just don't watch anything flash anymore which sucks but what can you do?  If Adobe doesn't fix it there isn't any way for us to do it. 

    The thing that stinks is that a significant but small number of people have the problem.  So, it doesn't get much resourses at Adobe.  At least that is the way it seems to be playing out.  In their defense it is really hard to isolate any consistent variables because it happens on newer and older systems with a variety of configurations.

    If you find a solution please post it here.