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Tyrrael
Participating Frequently
May 7, 2013
Question

Why is the new Flash Player causing a .sol file to be missing??

  • May 7, 2013
  • 2 replies
  • 5171 views

Hello, im running windows vista service pack 2, with the new internet explorer... when I download the newest adobe flash player it appears to be working fine until I close out of the internet... If I go to control panel, then to internet- then delete all the cookies etc, I get an error saying something along the lines of   macromedia/flashplayer/appdata/      forget the rest, but anyway   a file comes up saying that a .sol file is missing and If i want to create it...  If I create it, it doesnt do anything. and If I cancel it , It closes the .sol file missing  popup, and it doesnt delete the cookies etc..... I tried uninstalling, reinstalling all to no effect... Is there a fix for what im going through, because I feel at  a loss on what to do or who to get help from, whether its actually an adobe problem, a vista problem, or a microsoft problem...Any help on this issue would be greatly appreciated,   thanks    -Tyler

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    2 replies

    T
    TyrraelAuthor
    Participating Frequently
    May 7, 2013

    ok so I just downloaded flashplayer and closed out of internet, deleted the browser data,  this is the error:      The C:\Users\Tyler\AppData\Roaming\Macromedia\Flash Player...\settings.sol folder does not exist. the file may have been moved or deleted.            do you want to create it?   settings.sol    Type SOL file     size 506 bytes       date modified 5/7/2013   3:56 PM                                              This error happens anytime I download the new flash player, if i uninstall the flash player   and delete browser data   this missing file doesnt appear.. I have no idea on what to do

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    May 7, 2013

    What application is telling you that the settings.sol file does not exist?

    T
    TyrraelAuthor
    Participating Frequently
    May 7, 2013

    I dont know it just brings up a copy folder along with the error in my above post, it pops up when i go to control panel, then internet, then delete browser data..      If i  uninstall flashplayer   this error does not appear..   but when I download flash player, it tells me that im missing a sol.file   when that file should already be there

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    May 7, 2013

    Hi Tyler - Its hard to tell what's going on exactly without the full errors that you are receiving.  You might want to take screenshots and post them so we can investigate further.

    That said, when you delete browser data (cookies, etc.) that will also delete Flash .sol files.  It's possible that you have something else running that is depending on Flash and a particular .sol file.  However, I've never seen flash complain about missing .sol files before.

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