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H
hamlin2010
Participating Frequently
May 13, 2013
Question

Why will Flash player not install on my computer (Internet Explorer is not open)?

  • May 13, 2013
  • 2 replies
  • 2265 views

Why will Flash player not install on my computer (Internet Explorer is not open)?

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2 replies

pwillener
pwillener
Brainiac
May 14, 2013

Another way of "closing" Internet Explorer is not to open it at all:

H
hamlin2010Author
Participating Frequently
May 14, 2013

I know that I used to see the Task Manager screen shot you sent to me before.  I just had Dell Support connect to my computer last week.  Maybe the guy did something to hide the other tabs (he also managed to delete all my files I had on my desktop  and all of my Recycle Bin).  I will contact them tomorrow.  I checked the same thing on another computer and saw the same Task Manager screen that you sent.  Thanks for all your help.  I will let you know if I get the problem resolved.  Ann

Prabhuram_R
Prabhuram_R
Participating Frequently
May 13, 2013

Hi Hamlin,

Can you please share your OS details next time you post your queries? From your Internet Explorer browser detail, I guess your's is a Windows based machine. Can you please read the following:

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Hope the above helps.

With regards,

Prabhu

H
hamlin2010Author
Participating Frequently
May 13, 2013

I use Windows 7.  64 bit   .I have read the help documents regarding installation problems.  I have "enabled" active scripting in both Internet and Trusted Sites.  I have changed the system to allow pop ups. 

H
hamlin2010Author
Participating Frequently
May 13, 2013

Also, I tried to uninstall the current version of Flash Player and got the same message - will not allow uninstall unless Internet Explorer is turned off.

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