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H
hamlin2010
Participating Frequently
May 13, 2013
Question

Why will Flash player not install on my computer (Internet Explorer is not open)?

  • May 13, 2013
  • 2 replies
  • 2265 views

Why will Flash player not install on my computer (Internet Explorer is not open)?

This topic has been closed for replies.

2 replies

pwillener
pwillener
Brainiac
May 14, 2013

Another way of "closing" Internet Explorer is not to open it at all:

H
hamlin2010Author
Participating Frequently
May 14, 2013

I know that I used to see the Task Manager screen shot you sent to me before.  I just had Dell Support connect to my computer last week.  Maybe the guy did something to hide the other tabs (he also managed to delete all my files I had on my desktop  and all of my Recycle Bin).  I will contact them tomorrow.  I checked the same thing on another computer and saw the same Task Manager screen that you sent.  Thanks for all your help.  I will let you know if I get the problem resolved.  Ann

Prabhuram_R
Prabhuram_R
Participating Frequently
May 13, 2013

Hi Hamlin,

Can you please share your OS details next time you post your queries? From your Internet Explorer browser detail, I guess your's is a Windows based machine. Can you please read the following:

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Hope the above helps.

With regards,

Prabhu

H
hamlin2010Author
Participating Frequently
May 13, 2013

I use Windows 7.  64 bit   .I have read the help documents regarding installation problems.  I have "enabled" active scripting in both Internet and Trusted Sites.  I have changed the system to allow pop ups. 

H
hamlin2010Author
Participating Frequently
May 13, 2013

See How to close Internet Explorer and other programs running on Windows?


When I open Task Manager the only thing I see is "Tasks".  I do not see the Processes tab.  I have seen this in the past along with measures of other activity, but not anything now.  I tried the Start/Search - nothing about Processes.

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Once the Task Manager is running, select the Processes tab.  On older Windows version you may need to click on the Process Name or Image Name header to sort the process names.

Now right-click on every process that the Flash Player installer needs to close (e.g. iexplore.exe), then select End Process.

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