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Kanade_
Known Participant
May 3, 2012
Question

Youtube sound problems: crackling/static sound

  • May 3, 2012
  • 6 replies
  • 246296 views

This problem have been addressed in: http://forums.adobe.com/message/4320163#4320163

However, the solution (deleting cache and "site data and settings") is only temporarliy and the crackling sound returns after few videos/websites you browsed.

I'm currently using 10.3.183.10 and using the newer version will not even fix the issue as mentioned in the previous thread.

Are there any permenant solution to fix this problem?

Thank you, help would be appreciated it.

This topic has been closed for replies.

6 replies

Filipe Fleming
Filipe Fleming
New Participant
August 2, 2014

I was having this problem, but everywhere, not just on youtube, and apparently resolved through this link.

Fixed Windows 7 Sound (Popping, Cracking & Skipping) | Corey DeGrandchamp

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Anonymous
February 18, 2013

Anyone can helped me fixed the problem please!!I'll thank you for ur kind hearted soul because i am really pissed searching for solutions all over the internet and none helped.i reuninstall to 10.3 and it didn't solve the problem...but apparently when using google chromo the static sound is lesser maybe because google chrome is faster compare to mozilla firefox?because when i'm using mozilla firefox while listening to music i scroll up and down the static sound is extremely irritating piercing to the ear and make the music sound like crap..

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skywriteing
Participating Frequently
February 18, 2013

The difference is the LOAD on your CPU.   If you have a clean install of any browser, then it will likely work fine.  Or just a clean-er install.   For immediate fix copy the url from the top of the screen, then open a browser you don't have overloaded with features.  I open IE and it works every time.  My install of Firefox also works fine.  Chrome seems to load too much for me and starts stuttering.    If you don't use IE, then try it.  Likely it will run all video's smooth assuming it doesn't have too many add-ons.

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Anonymous
February 20, 2013

what do you mean by load?oh i kindda understand what you mean,i just have a feeling or sense all this is cause by the computer loading not fast enough which is also can be call lag but there is no lag at all.I assume this because when i use google chrome youtube music video compare to mozilla while scrolling up and down the static sound have a huge difference.mozilla firefox is very obvious but google chrome is lesser which i think is because google chromo sound load is faster?but that doesn't mean mozilla internet speed is slow because when u take out the sound eg sites that don't have music or sound played, just loading page speed is around the same as google chrome.But to sum it all up,it just happened recently like few weeks ago.to be exact it's one week before chinese new year.Was thinking of restore but i can't restore to further date,sigh..If really no choice,i have to carry down the pc to repair which i really hopes not to just for the sound ..it gonna cause me alot of trouble&time to do that.anw i did try IE but it's the same ..when i play games like dota there isn't any problem to the sound.

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K_Mod
New Participant
November 17, 2012

thank you KaceyL - disabled HTML5 like you suggested and the crackling has gone completely!

was so annoyed the first time it appeared that I bookmarked the video & have gone back it to test all the fixes suggested so far but this is the first time it has played without crackling. it also appears to have fixed a related issue where audio would appear to "slow down" rather than pause/skip...

cheers!

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KaceyL
New Participant
November 10, 2012

I'm not sure if you are still having this issue or not. I was having this issue for a few months now trying to figure it out... And I believe I just did. The issue here is not actually Flash Player at all. I tried disabling all addons on firefox and... The videos would still play... crackly and all.. I even disabled flash player. This is when I realized that youtube wasn't using flash player. Go to http://www.youtube.com/html5 and go to the bottom of the page to disable YouTube using HTML5, Congrats you are now once again using flash player to stream youtube videos and should no longer get crackling on random videos.

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skywriteing
Participating Frequently
November 17, 2012

The HTML fix didn't help me.  The CPU is still overloaded and that causes the static. I can shut some things down untill the cpu load falls below 100% on windows task manager performance then the static is gone.

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KaceyL
New Participant
November 17, 2012

Then your crackling is an unrelated problem not having to do with Flash Player at all, Unless flash player is the reason for your CPU overload. Private message me your computer specs (Ram/Cpu/OS/Browser) As well as if you are using a laptop or desktop and I can do my best to troubleshoot your problem.

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skywriteing
Participating Frequently
September 15, 2012

With CHROME I disabled my extentions and the CPU load dropped and the crackling stopped.    You can do the same with firefox. 

Too many extentions load the cpu and cause stalling.

Another solution is to watch Videos with Internet Expolorer with no extentions.  IE seems to have less overhead.

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Anonymous
May 3, 2012

To assist us in quickly understanding your problem, please follow these guidelines when posting:

  • Specify your operating system (including 32bit or 64bit edition)
  • Specify your web browser and version (including 32bit or 64bit edition)
  • Specify your Flash Player version
  • Give us a brief explanation of the problem, please include any information you feel is important
K
Kanade_Author
Known Participant
May 3, 2012

- Windows 7 Ultimate 64bit

- FireFox 9.0.1 64bit

- 10.3.183.10

- Whenver playing ANY videos on youtube, you can hear crackling noise like some old records. Its the same problem that have been addressed in http://forums.adobe.com/message/4320163#4320163 and the solution is only temporarliy fix. The newer version of flash player will not even fix the problem.

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Anonymous
May 6, 2012

Its PC and there is nothing wrong with my soundcard or headphone that I'm using.


Can you do the following please.

  1. In Windows Control Panel, click "Flash Player".
  2. In the menu which opens, click the "Advanced" tab.
  3. In the top menu where it says, "Browser data and settings", click the "Delete All" button.
  4. Close the menu and then go to a site where the problem usually occurs.
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