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October 18, 2012
Question

Cannot install Flash Player on Android 4.0.4 after resetting the phone

  • October 18, 2012
  • 3 replies
  • 381516 views

Issue: cannot install Flash Player on Android 4.0.4

Operating system: Android 4.0.4 on Samsung Galaxy Note (model N7000)

Detailed description of the issue:

1. Background - successfully installed once

My phone android system was upgraded from 2.3.6 to 4.0.4 about a week ago, when I visited a news website and clicked the flash video materials, it said:

Flash version 10,1 or greater is required

You have no flash plugin installed

Download latest version from here

When I clicked the word "here", I can successfully install adobe flash player. There is an "app" icon named "Flash Player Settings" created in my phone.

2. Issue: failed to install again after resetting the phone

However, my phone was reset yesterday (back to default settings), so when I visited the news website and clicked  flash video materials again, it still prompted:

Flash version 10,1 or greater is required

You have no flash plugin installed

Download latest version from here

When I clicked the word "here" again, I am directed to a webpage www.adobe.com/m/cdc/android.html. In essence, it said "This content requires Adobe® Flash® Player, which is not supported by your device..."

I called Samsung maintenance centre and they said my phone could support flash player, this is also evidenced by my previous successful installation!

How come I cannot install the Flash Player plugin again after resetting my phone?

Could you help me?

This topic has been closed for replies.

3 replies

New Participant
December 12, 2012

we have the same problem for my 4.0.4 ICS... but IM lucky to find the ADOBE FLASH PLAYER in PLAY MARKET....search  TOOLS FOR ANDROID...and you can find the ADOBE FLASH PLAYER 11.5 it works and run smoothly on my ICS4.0.4 .hope this can help you guys:)

.

December 12, 2012

I went to the archives and installed A done flash player on my Android device 4.0.4(Samsung Galaxy II). It only half worked. I got sound, but no picture. What can I do to get it working properly?

New Participant
December 29, 2012

Yes this is s a common problem and I too faced it within days of buying my new Android phone. I tried all the tips in this forum but wasn't successful - perhaps becasue of my own impatience. So I tried my own new trick.

I downloaded Adobe Flash Player version 11 on my laptop. Then I connected my Android phone (Samsung GT-S7572) via the data cabe to my laptop and copied the downloaded player file to my mobile phone theough the data cable. (Please do not try opening the downloaded file on your laptop as it won't open and you will get message saying so. Copy the file to your phone as it is, without trying to open it first. I copied it to the DOWNLOAD folder of the phone, but I suppose it could be copied anywhere else also on the phone.

Next go to your phone and locate the Flash Player file in the DOWNLOAD folder, and try clicking on it expecting it to open and get installed. Well, you wont be successful as you would be getting message saying that that this is not allowed on your phone for security reasons. You will get 2 options either to CANCEL the operation or go to SETTINGS. Select the latter, and go to the SECURITY section on the SETTINGS page. Move over to the DEVICE ADMINISTRATION section. You will find an option over here asking you to alllow or Disable installation of non market apps. Select the "allow" option, by ticking the check box.

Now go back to the DOWNLOAD page where you had stored the Flash Player application. Click on it, and you will find that the application opens and gets installed. Now try out any of those sites where you were being prompted to upgrade your Flash Player. You will be pleasantly surprised to find those sites working and displaying all the videos there.

Let me know if you also were lucky with the method I used. Happy Viewing !!

Participating Frequently
December 7, 2012

manually install Adobe Flash Player on your Android device

It is still being supported for people who currently have flash on their phones, and will continue to shop up in the play store if you already have it installed. It's why most people can still see it. You can manually install it, but it will not receive the updates that the play store version will receive.

October 18, 2012

I eventually solved it myself.

When I go to Google Play store and search for Adobe Flash Player, I could not locate the adobe flash player app in the search result screen (very strange!) I can find adobe reader but not the flash player app.

Here is the solution, after resetting your phone. Open the web browser, paste the following link:

https://play.google.com/store/apps/details?id=com.adobe.flashplayer

Then it asked you whether you want to open this link from browser or google play, then select google play.

There you can open the app in google play and then click install!

This is how I can get it back!!!

chris.campbell
Community Manager
Community Manager
October 18, 2012

An alternative, for those that are also stuck is to manually install using the instructions detailed here:

How do I manually install Flash Player on my Android device?