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January 28, 2013
Question

Installation of Flash Player on MAC OS 10.7.5

  • January 28, 2013
  • 1 reply
  • 6425 views

Trying to install Flash Player, I have worked through the troubleshooting guidelines and it is still not showing up as installed even though it says installation completed and the installation seemed to run smootly. I have then tried to uninstall Flash Player, but once again it says that it is not installed.  I have gone through this process about 10 times, rebooting after each and still no luck.  In the flash player Help, it says that either the Flash Player version and OS will be displayed or an error message in the grey box, however my box is blank, not showing either?  My co-worker on the same MAC has Flash Player installed with no problems. 

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1 reply

January 28, 2013
  • Have you tried the Apple Forum?
  • There's quite detailed information on your specific problem. I came across it when trying to resolve my issues with Flash Player download timing out with Mountain Lion but didn't find anything that helped me.
January 28, 2013

Yes, I have tried the apple forum with no luck as well.  They just say to uninstall the product and reinstall, which I have already done.

chris.campbell
Community Manager
Community Manager
January 30, 2013

If you are using Safari, please go to the preferences dialog's security tab and verify that you have "Enable Plug-ins" checked.  If it is, go to Safari's Help menu and select Installed Plug-ins.  Please copy and paste the content of the page that is displayed in your reply.

Thanks,

Chris