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New Participant
November 20, 2013
Question

VERY slow loading on websites with JW player

  • November 20, 2013
  • 1 reply
  • 21393 views

Good evening!

So basically, flash player is EXTREMLY slow when I'm trying to load videos on sites with JW player, like www.killsometime.com (use this a lot). On YouTube and other flash sites that I use, it works perfectly.

My setup:

Win 7 Ultimate x64 (all updates)
Nvidia GTX 580 (latest drivers)
Google Chrome (latest)

Also, I'm using the latest flash player.

* I have testet using both the flash player and the built-in chrome pepperflash only.
* Tried deleting "local storage settings" from right-clicking in jw player on killsometime.com

This has been going on for some weeks now.

Please help!

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1 reply

chris.campbell
Community Manager
Community Manager
November 20, 2013

Have you talked with the folks at LongTailVideo to see if they have any idea what's going on here?  Regardless, could you please open a new bug report on this issue over at https://bugbase.adobe.com? The following FAQ will walk you through the information we'll need and instructions for generating a crash log (if applicable):

How do I report a Flash Player crash to Adobe? - http://forums.adobe.com/thread/953796

Once the bug has been added, please post back with the bug URL or bug number so that others effected can add their comments and votes.

SpZAuthor
New Participant
November 20, 2013

Hi Chris!

I haven't talked to LongTailVideo yet.

I have now reported the bug.

chris.campbell
Community Manager
Community Manager
November 20, 2013

Thanks!  Have you tried rolling back to a previous version of Flash Player to see if that makes any difference?  I'd recommend trying the 11.7 build to see if that helps.

Where can I find direct downloads of Flash Player 11.7 for Windows or Macintosh?