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I had FrameMaker 12.0.2 and updated to 12.0.4 to fix the problem with SharePoint 2013. The fix was actually in 12.0.3, so I assumed 12.0.4 would include that. But I have the same problem as with 12.0.2 - once I check out a book I can't check it in...it appears locked and check in is grayed out.
So I tried downloading and installing 12.0.3 but that failed.
Help!
I suspect you'll have to uninstall the 12.0.4 version first & install the 12.0.3 one to test this out. If you find it busted in .0.4, then report it to Adobe using the Tracker link on the main FM page.
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I suspect you'll have to uninstall the 12.0.4 version first & install the 12.0.3 one to test this out. If you find it busted in .0.4, then report it to Adobe using the Tracker link on the main FM page.
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Thanks, Jeff. How do I uninstall the 12.0.4 version to return to 12.0.2?
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Hopefully it's listed in your Add/Remove Programs list as a separate line item; if it's not, then I think your only option is to uninstall FM entirely, reinstall with the original build & then add each patch. You could also try a System Restore if you have an image from before the 12.0.4 patch was applied.