FrameMaker 2017 Crash

New Here ,
Oct 03, 2019 Oct 03, 2019

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Hello anybody, I am desparate!

 

My FrameMaker will not open and the following Error Message appears:

 

"This application was unable to start correctly (0xc000007b).

Click OK to close the application.

 

 

I have tried everything and this is till popping up. Does anybody know what this means and how to fix it?

 

Thank you!

 

David

 

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Adobe Community Professional ,
Oct 03, 2019 Oct 03, 2019

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David, sometimes it helps in this situation to delete (or rename) the „appdata“: %appdata%\adobe\framemaker\14 and restart FrameMaker.

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New Here ,
Oct 05, 2019 Oct 05, 2019

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Will try...thank you very much!

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New Here ,
Oct 06, 2019 Oct 06, 2019

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LATEST
Is FrameMaker 2017 supported on WIN 10, Build 1903 - 64 BIT?

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Adobe Community Professional ,
Oct 03, 2019 Oct 03, 2019

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"tried everything" is a bit vague. 😉

 

This site gives a fairly comprehensive list of things to try. I'd zero in on the .NET update, though, given how Microsoft tends to break things. 

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New Here ,
Oct 05, 2019 Oct 05, 2019

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Did .NET update, no response...thank you.

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Mentor ,
Oct 04, 2019 Oct 04, 2019

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Hi David,

 

I have been there and it was indeed a desperate situation. If you search for "crash", you will find my issue, which was solved by help from Adobe. I think Adobe should help with problems like this for free, because they are often VERY URGENT AND NOT OUR FAULT. I shouted like that hoping that someone over there might hear.

 

Russ

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New Here ,
Oct 05, 2019 Oct 05, 2019

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Russ, thanks...I am up ______ creek without a paddle...

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