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Framemaker 2022 printing problem

New Here ,
Dec 05, 2024 Dec 05, 2024

I am now having problems printing a 6000 page book to a .ps file using Distiller.  As the book prints, it eats up my C drive but I have it printing to a server folder.  The server folder can well accomodate the file size. Eventually, my C drive is full and FrameMaker stops printing the file.  I am using FrameMaker 2022 64bit unstructured. I use joboption "standard".  I don't understand why this file chews up my c drive when I am sending it to a server.  Any advice or solution?

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PDF output
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Community Expert ,
Dec 05, 2024 Dec 05, 2024

I suspect it uses the C:\ drive as a temp location in the printing process. Not sure what else you can do to get around that other than throwing more resources at the problem. Could also try pinging the FM folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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Community Expert ,
Dec 05, 2024 Dec 05, 2024

I'm with @Jeff_Coatsworth on this one. When you print to a postscript file, FrameMaker stores the entire "calculation process" locally on your c drive until it can finish it. I believe you will need to free up some space on your c drive or get a bigger one. One thing that may help you is doing a search on your c drive for *.tmp files. Tmp files can usuallyt be safely deleted and you may have more than you expect. Search for "*.tmp".


Bjørn Smalbro - FrameMaker.dk
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New Here ,
Dec 06, 2024 Dec 06, 2024

Thanks Jeff. That's what i was afraid of.  Unfortunately, my C drive is just about full and I don't want to get a new hard drive since I have plugins installed and additional fonts.  I will look into it though.

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Community Expert ,
Dec 07, 2024 Dec 07, 2024
LATEST

Hi, @Joanne354367988p54 ,

you can try the following:

Open the the explorer, do a right click on the c drive and click on properties.

Then you find a button "Bereinigen" (german system, something like "clean") on the first tab.

Click on that button and windows will show you a list of items.

I am afraid you will find a huge number on the item "temporary files" (or the like).

Activate the item and clicking on OK will delete all useless files in the TEMP-folder.

So maybe then you have enough space for the process.

Regards

Stephan

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Community Expert ,
Dec 06, 2024 Dec 06, 2024

Quick fix: find someone with a PC having ample drive space. Have them download the trial version of FM, and render the thing for you. Work on a longer-term fix before the 30-day trial runs out.

In addition to the output .ps & .pdf file sizes, there are temp files as have been mentioned, and there might be some virtual memory involvement. A 6000 page document is going to involve huge data objects.

Back in the 32-bit era, things were simpler. The job would hit some 2GB (2³¹ signed) or 4GB (2³² unsigned) limit, OS-dependent, and implode gracelessly.

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