Pre-FrameMaker 2020 Welcome screen not displaying properly

[WJAlison]

Hi everyone,

I am using FrameMaker release 2017 (version 14.0.4.511) and the welcome screen is displaying like this:

I'm using a work computer so I don't know if they have customized any setting. Here are some of my computer specs I do know:

• Windows 10 Enterprise, version 1803
• 64-bit operating system, x64-based processor

Any idea on how I can fix this issue?

Thanks!

[A.Kawa · Accepted solution]

Hi everyone,

for the reason I am using DITA and up to now have not managed to update FM (15.0.4.701) to the latest version, I had the same overlaying marketing window problem. Right-click "Back" or Shift+Mouswheel worked, but still the "recent documents" list remained empty.

Research in these forums, editing files and testing I found 'my' solution – maybe there are others with similiar setting, so I like to share here:

1. Comment out in

c:\Users\<yourname>\AppData\Roaming\Adobe\FrameMaker\15\resources\welcomeScreen\welcome.html

line 63: <!-- <h5><span id="DITA_Standard">(DITA-1.2)</span> <a id="FM_DITA_OPTIONS" href="http://fm-welcomescreen/?cmd=newxml-dita-options" class="">DITA-Version &auml;ndern</a></h5> -->

(Thanks to K.Daube for the tip!)

2. Comment out in same folder

c:\Users\<yourname>\AppData\Roaming\Adobe\FrameMaker\15\resources\welcomeScreen\script.js

line 28-37:

//function ClearMarketingContent() {
// ClearListEntries("marketing");
//}

//function AddMarketingContent(source) {
// var item = document.createElement("iframe");
// item.src=source;
// item.className = "iframemarketing";
// document.getElementById("marketing").appendChild(item);
//}

Finally I got a normal working startscreen with the "recent documents" populated.