软件无法正常使用

[kangy7309140]

新建文档是会报错，错误代码：GEM_DOCUMENT_CREATE_FAILED_UNSPECIFIED_ALERT_MSG

我使用的iPad Pro（10.5英寸），iOS13.2系统

[Sue Garibaldi · Accepted solution]

Hi Kangy. 

This alert, for a failure to create a new document, is a bug that has been logged and I believe will be fixed in the next update. 

Please try force-quitting and relaunching Fresco and then try creating a new document again. 

Please let me know if this alert persists. 

Sue.