Adobe Fresco crashing on my surface studio pro 2

[philb9180484]

Hello

Adobe Fresco is crashing on my surface studio pro 2 as soon as I try and launch the application 

any ideas what the problem could be ?

(Moving to the Fresco forum from the Get Started forum by Mod JSM)

[Rohit Guglani · Accepted solution]

Hello philb9180484,

Kindly share the logs from your system for us to look into the issue. Follow these steps for log collection:

https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Thanks,

Rohit

[Ashutosh_Mishra]

Hi there,

Thanks for reaching out. In addition to sharing logs with Rohit, I'd recommend checking out a similar discussion in which user had same issue. Please visit https://community.adobe.com/t5/fresco/fresco-crashing-on-microsoft-surface-solved/td-p/10912826?page... for further details.

Hope it helps.

Regards,

Ashutosh