Brush preview not changing when adjusted in App Settings in Windows 10

[SoniaBee]

My brush preview remains stuck in the crosshair icon and has not changed even when I turn it off or choose any of the other options in the App Settings. Ive shut down and reopened Fresco several times but it wont change....any advice on how to fix this?

[Anubhav M]

Hello @SoniaBee,

I am sorry to hear about your experience. Would you mind turning off Brush Preview in Fresco's preferences to check if it helps?


Looking forward to hearing from you.

Thanks,

Anubhav

[SoniaBee]

I just did that and then restarted Fresco and its still stuck in the crosshair icon...😪

[Anubhav M]

Hello @SoniaBee,

Thanks for confirming. Would you mind sharing more details, like the OS/Fresco version, and screenshots/a screen recording of the problem, so we can better assist you?

Looking forward to hearing from you.

Thanks,

Anubhav

[SoniaBee]

Ok here is a  screen capture gif and Im using the current version of Fresco 5.0.1 with the Creative Cloud package

[SoniaBee]

Im on Windows 10

[Anubhav M]

Hello @SoniaBee,

Thanks for confirming. Our product team is aware of this and is working to fix it in a future release. Additionally, kindly upvote this UserVoice (https://adobe.ly/4ddDKve) and add your comments there. Doing this will help us prioritize this request, and you will be notified of any updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav

[SoniaBee]

Ok I left a comment... I was hoping for a fix in this question...but, oh well!

[JennyJones]

I was hoping you were going to get a response to this as I have exactly the same problem and have tried multiple things to resolve it without success. It's very annoying as you can't quite pinpoint where your pen will start. Hopefully there will be a fix soon. 🤞

[SoniaBee]

yeah, im starting to think that Adobe will not pay attention to this ...they are more focused on the Mac version.