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Cant rotate ruler on Ipad

New Here ,
Oct 02, 2022 Oct 02, 2022

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My Ruler in Fresco is "locked" so I cant rotate it. Where is the setting for this?

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How-to , Tools

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correct answers 1 Pinned Reply

Adobe Employee , Oct 03, 2022 Oct 03, 2022

Hello @Maria26094023rmxl,

 

Sorry to hear about this experience. Would you mind using the R+Stylus to rotate the Ruler and checking if it helps?

 

If the issue persists, kindly share a screen recording of the problem, and the exact version of the OS and Fresco installed on your iPad so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Does it tell you it is locked? I don't believe there are any settings for this.

Has it worked previously and just stopped working.

I find it works better using fingers from two hands rather than two fingers from one hand.

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Adobe Employee ,
Oct 03, 2022 Oct 03, 2022

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Hello @Maria26094023rmxl,

 

Sorry to hear about this experience. Would you mind using the R+Stylus to rotate the Ruler and checking if it helps?

 

If the issue persists, kindly share a screen recording of the problem, and the exact version of the OS and Fresco installed on your iPad so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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