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Creative Cloud disappears soon

Explorer ,
Jan 13, 2024 Jan 13, 2024

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Since Fresco works via/syncs files to Creative Cloud, what is going to happen with it on Feb. 1 when CC ends?

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Performance , Publish & export

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Adobe Employee ,
Jan 14, 2024 Jan 14, 2024

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Hello @MollyzMom,

Thanks for reaching out. Creative Cloud has enabled personal users to save files on their local devices in a folder called Creative Cloud Files which are being discontinued (https://adobe.ly/48QGSva).

In Adobe Fresco, all your artworks live in the cloud in the form of Cloud Documents, which is not impacted by this change. Learn more here: (https://adobe.ly/48UWQo0).


Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav

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New Here ,
Jan 15, 2024 Jan 15, 2024

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If Creative Cloud ends on February 1st, Fresco's ability to work via/sync files to Creative Cloud may be affected. It depends on whether Fresco relies on Creative Cloud for essential functionalities. Users should check for any updates or announcements from the developers regarding the continued functionality of Fresco after the Creative Cloud cessation date.

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New Here ,
Jan 15, 2024 Jan 15, 2024

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As a Digital Painter using both Adobe Fresco and Photoshop paying a monthly subscription, and have just upgraded my cloud storage with another 1TB of storage.  What will I be able to expect from Creative cloud in the future and is there any alternative that Adobe can of its Client if the cloud dosn't work via/sinc Files.  It concerns me that we are just going to wait and see what happens on February 1st. I have been an Adobe client for 24 years and am shocked why it is only Creative Cloud that has this problem. More information and reassurance would be appreciated so that I can continue to enjoy Adobe Fresco after February.

Hope this goes well in 2024.

Maria Leal 

Australia

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Adobe Employee ,
Jan 16, 2024 Jan 16, 2024

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Hello @lucyloo12,

 

Thank you for reaching out and sharing your concerns regarding the changes in Creative Cloud Files. I understand that the upcoming discontinuation of Creative Cloud Files is causing uncertainty, and I'm here to provide some clarity and reassurance.

 

The discontinuation primarily affects the storage of files in a specific folder called Creative Cloud Files (https://adobe.ly/48QGSva). However, it's important to note that in Adobe Fresco and Photoshop, your artworks are stored as Cloud Documents, and this functionality remains unaffected by the change (https://adobe.ly/48UWQo0) (https://adobe.ly/4aSPinP). Your creative work will continue to be securely stored in the cloud, and you can access it seamlessly.

 

Creative Cloud files & cloud documents are separate things. Learn more here: (https://adobe.ly/3ShDkwu).

 

We appreciate your loyalty as a long-time Adobe client for 24 years, and your concerns are important to us. If you have any further questions or if there's anything specific you'd like more information on, please feel free to ask. We are here to support you, and we want to ensure that your experience with Adobe remains positive and enjoyable.

 

Thank you for your understanding, and here's to a successful and creative 2024!

 

Best regards,

Anshul Saini

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