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Deleted my file after os update in iPad.

New Here ,
Nov 16, 2021 Nov 16, 2021

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I've been using Fresco on my iPad.


I recently bought a new iPad, and synced all of my old iPads to the new iPad.


And the old iPad ran the OS update.


After that, when I ran Fresco on the new iPad, all the important files I had saved before were deleted.

 

So, I checked the old iPad that had been updated, But it was same new iPad.

 

How can I fix it?

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Syncing & Storage

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

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go to assets.adobe.com and check the 'Your files' tab. Everything should still be available in the cloud to regain access to. If not I'd be sending an email to (frescohelp at adobe dot com) and asking for direct assistance.

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